12-16-2013 06:43:02 AM - last edited on 01-25-2014 01:41:16 PM by ATTDmitriyCM
i can`t find my cell phone. i dont know the IMEI, and i in a 2-year plan. how can i get my phone back? or can i get a new one on ATT stone?
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12-16-2013 07:38:11 AM
AT&T doesn't replace lost phones. If you have insurance on the phone, you can file a claim, pay the deductible and get a replacement.
Otherwise, your options are to buy a used phone from Craigslist or EBay, or pay full price for a new phone from AT&T. Or if you have an old phone laying around, you can get a new SIM card and use it until you're eligible for an upgrade.