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Visitor

Posts: 1

Registered: ‎01-19-2013

How long does an order stay in Pending Shipment

‎01-19-2013 01:58:49 PM

Hi,

When I placed an order online I chatted with a representative and he told me the item was in stock ( Keyboard Dock - Samsung ATIV smart PC) and would ship 2nd day air and I would receive it no later than tues.

I am just checking because I have ordered 2 things previously and had to cancel the order because the items were actually backordered but in the system it said in stock. These orderes never went out of the pending shipment status.

If an Item is instock how long will it take from pending shipment to shipped. Does anyone know? This will help me to know when to call and cancel my order and realize att has failed to deliver for a 3rd and final time for me.

Please help if anyone has this info.

Newbie

Posts: 51

Registered: ‎09-15-2011

My Device: Samsung Galaxy S® III

Re: How long does an order stay in Pending Shipment

‎02-02-2013 01:03:14 PM

If an order is placed after 4pm on a Friday or holiday, it will not process or ship until at least the next business day, as we do not ship on weekends or holidays.

As well, stock, pricing, and availability online are subject to change on a daily basis without notice.

For assistance with determining your order status, please contact our Order Management Center at 1-866-391-0749.

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