11-06-2012 10:08:16 PM
I would just like to take a few minutes of my time to say thanks for the excellent customer service at AT&T.
Please find attached my video regarding my great service w/ AT&T. I hope this quells the community's misplaced discontent when it arises.
Thanks again, AT&T!
11-06-2012 10:32:02 PM - edited 11-06-2012 10:38:14 PM
Hey guys, thanks again for the incredible service.
With this kind of service, there's only one place for at&t's market share to go -- and it's not East or West!
11-07-2012 07:14:51 AM
I'm sorry to hear that you had such difficulty but I sure do appreciate your positive attitude.
If you'd like me to have a member of my team give you a call to make sure everything is set up properly, please send me a private message with your name, account number, phone number and the best time to contact you.
To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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11-07-2012 07:00:50 PM
Hey, thanks for the reply. I really appreciate it.
Thanks, I'll definitely consider your offer of assistance. For now I am going to have to put this situation On Hold as I am experiencing Heavy Events that Actually Matter Volume at this time. Sorry for the inconvenience.