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Changing the primary account for fmaily plan or new contract?
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07-28-2012 06:32:13 PM
Hello, here are my questions:
My friends and I are under one family plan, and currently my friend A is the account holder. When signing the contract, all five of us paid 500 dollars deposit and have gotten it back. However, friend A is going to change to another wireless service. I found out the way to change the account holder is via requesting Transfer billing responsibility. Our contract is a two-year contract and ends on this September.
1. Friend A is ok with waiting till the contract ends and then change to another wireless service. Will the other four of us be signing a new contract with one of us being the account holder? If so, do we need to pay the 500 deposit again? Will we be able to keep the same plan?
2. If we request transfer billing responsibility now, does it make any differences?
Thank you so much!!!
Solved! Go to Solution.
Re: Changing the primary account for fmaily plan or new contract?
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07-28-2012 06:45:48 PM
gyr114 wrote:
Hello, here are my questions:
My friends and I are under one family plan, and currently my friend A is the account holder. When signing the contract, all five of us paid 500 dollars deposit and have gotten it back. However, friend A is going to change to another wireless service. I found out the way to change the account holder is via requesting Transfer billing responsibility. Our contract is a two-year contract and ends on this September.
1. Friend A is ok with waiting till the contract ends and then change to another wireless service. Will the other four of us be signing a new contract with one of us being the account holder? If so, do we need to pay the 500 deposit again? Will we be able to keep the same plan?
2. If we request transfer billing responsibility now, does it make any differences?
Thank you so much!!!
Whoever is going to be the primary account needs to do the transfer and it can be done now. Person a can then drop once their contract is over. As for the rest of you, you do not need to sign a new contract nor provide a new deposit. The next time each of you buys a new phone at a discount is when you would then need to extend your contract and should not need a deposit.
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Changing the primary account for fmaily plan or new contract?
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07-28-2012 08:20:18 PM
Thanks so much!
Just to make sure,
The transfer need to be done is requesting transfer billing responsibility, and it can be done online.
Friend A can drop when the contract ends, does he need to go the ATT store or this can be done online too?
If I understand correctly, after the contract ends in September, there is no need to make any moves to extend the contract? The contract will automatically be extended?
If any of us gets a new phone next time, only “the account holder to be" need to extend the contract ?
Thanks!!!!!!!
Re: Changing the primary account for fmaily plan or new contract?
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07-28-2012 08:47:05 PM
gyr114 wrote:
Thanks so much!
Just to make sure,
The transfer need to be done is requesting transfer billing responsibility, and it can be done online.
Friend A can drop when the contract ends, does he need to go the ATT store or this can be done online too?
If I understand correctly, after the contract ends in September, there is no need to make any moves to extend the contract? The contract will automatically be extended?
If any of us gets a new phone next time, only “the account holder to be" need to extend the contract ?
Thanks!!!!!!!
I think he can drop online and/or when he goes to a new carrier and transfers their number, that will term the contract. as for the account holder to be extending the contract, that is not necessary. The terms continue and you only enter a contract when you get a new phone at a discounted price.
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
http://forums.wireless.att.com/t5/Apple-Community-Discussion/iPhone-Unlock-Information/m-p/3260825#U3260825

Re: Changing the primary account for fmaily plan or new contract?
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02-27-2013 09:24:16 AM
I also have this question. I am going to another provider and my mom wants to keep the account. She was grandfathered in on the unlimited data and doesn't want to lose that. If I transfer owership to her will that be affected? Also will they require a credit check?
Thanks
Re: Changing the primary account for fmaily plan or new contract?
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02-27-2013 10:25:01 AM
destiny101 wrote:I also have this question. I am going to another provider and my mom wants to keep the account. She was grandfathered in on the unlimited data and doesn't want to lose that. If I transfer owership to her will that be affected? Also will they require a credit check?
Thanks
Yes, she will lose the unlimited data plan.
Re: Changing the primary account for fmaily plan or new contract?
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02-27-2013 10:34:58 AM
Thanks that just confirms that all 5 lines will be moved to Verizon.








