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Visitor

Posts: 2

Registered: ‎11-16-2012

What is the cheapest iPhone plan I can have with texting?

‎11-16-2012 07:53:07 AM

I just want unlimited texting. I don't talk on the phone EVER. What is my "cheapest" plan I can do?

Currently I have $39.99 voice, $20 data, $20 text. That s/b $79 - then I have a 28% corporate discount...yet my bill is always $96.99/month and customer service can't explain

ACE - Geek

Posts: 9,670

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Registered: ‎05-26-2008

Re: What is the cheapest iPhone plan I can have with texting?

‎11-16-2012 08:03:11 AM

cheerymonkey wrote:

I just want unlimited texting. I don't talk on the phone EVER. What is my "cheapest" plan I can do?

Currently I have $39.99 voice, $20 data, $20 text. That s/b $79 - then I have a 28% corporate discount...yet my bill is always $96.99/month and customer service can't explain

depends on what your fan discount applies to, you need to contact the program administrators of what ever FAN discount you qualify for and ask them exactly what the discounts apply to - there are normally restrictions. The you need to look at the extra required fees and taxes that are added - discounts do not apply to those and they are charged to the non-discounted cost.

You have a detail bill that is sent to you or you can download it from the online account manager and go through it line by line to see what is being charged and how much. That would be one of the first steps to do

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 2

Registered: ‎11-16-2012

Re: What is the cheapest iPhone plan I can have with texting?

‎11-16-2012 08:10:19 AM

According to my online bill, I was charged TWICE for Unlimited texting and mobile-to-mobile. $20 for that is there in two different places. No one will look at it though...

ACE - Geek

Posts: 9,670

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Solutions: 175

Registered: ‎05-26-2008

Re: What is the cheapest iPhone plan I can have with texting?

‎11-16-2012 09:22:05 AM

cheerymonkey wrote:

According to my online bill, I was charged TWICE for Unlimited texting and mobile-to-mobile. $20 for that is there in two different places. No one will look at it though...

first bill maybe -

I would recommend that you send a Private Message to ATTCustomerCare is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.

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