10-03-2012 12:24:07 PM
I want to transfer my fiancée to my family's shared data plan. She has an 847 area code and is originally from the Chicago area. She now lives in Minneapolis and my family all has 763 area code phone numbers. She does not want to give up her 847 number but when I attempted to do the transfer of billing responsability, it wouldn't go through. I called support, they put me in touch with national billing and have heard a couple of different things from different people. Both reps said it didn't go through because of being in different service areas. One rep said in order for my family to add her to our plan, we would have to get a new account and I don't want my family members togloss their upgrade credits. The other rep said there was no way to do this without my fiancée losing her 847 number.
I have a hard time beliving that there isn't an option here. Any suggestions? Thanks,
10-03-2012 12:57:11 PM