NEED TO SPEAK TO AUTHORITY IN BILLING/FINANCE DEPT>STUDENT

[kulkprateek]

if you are an authority working at AT&T i really need to talk to you ASAP im frustrated as noone at customer care is helping me out. 

if you know someone who is please refer me to them . 

Thanks 

PS its very urgent. 

[gregzoll_1]

Kind of hard, when this is a peer forum. It is like you standing in a room full of friends and yelling out the same statement. You are just either going to get blank stares, or someone is going to say "Call ATT about it, because we are not customer service."

[kulkprateek]

Alright then, Calling customer care is of no use, i have been talking to them over 2 months now and some of them even hang up on me. it just makes me come to a point where i wanna abandon at&t but then again that'll just put me in trouble !

[ghostryder ACE - Wizard]

---

kulkprateek wrote:
Alright then, Calling customer care is of no use, i have been talking to them over 2 months now and some of them even hang up on me. it just makes me come to a point where i wanna abandon at&t but then again that'll just put me in trouble !

---

how far away from an AT&T store are you? You might be able to relay your issue with them and they MIGHT be able to call billing for you. 

We are customers here just like you. I your billing problem pretty difficult? Is that why you are having problems with customer service? 

[MicCheck]

What issue are you having? If you give us some more details, we might be able to help or point you in the right direction for assistance.

[gregzoll_1]

They do not hang up, unless you start to get argumentative, then they give you three chances, before hanging up. If you could be more clear as to what the issue is, people can attempt to help you here, as to what direction to go.