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Visitor

Posts: 1

Registered: ‎10-03-2006

HUGE MANGO UPDATE PROBLEM

‎10-04-2011 10:53:55 PM

Today I got my email/ pop-up on my phone that the Mango update was available for my Samsung Focus

I then plugged my phone into my computer and went step-by-step through the updating process.

All seemed well.

I then, once told I was able to do so, removed my phone from my computer.

I then discovered the following results:

The Phone is completely up to date and has the Mango update
My recent calls list is not empty, but displays no names
My contact list is no longer accessible, trying to access it produces a black screen, followed by returning me to the previous screen.
My texting "tile" suffers the same symptoms as the contact list
My Email "tile" suffers the same symptoms
I am also unable to recieve calls or texts.
If i attempt to manually enter a phone number, i am prompted with a message that says either I have no signal (which i do) or that the number doesn't exist...HOWEVER....the phone then calls the number, but without any call-interface. And it also plays the whole call on speaker and I am unable to hang up due to the lack of a calling-interface.

Honestly, If anyone can help at all, with either how to revert back to before the update (if thats possible?) or any other way...or if you really think I need to head to the AT&T store.

Thank you in advance.

Wizard

Posts: 2,214

Registered: ‎01-05-2010

My Device: Nokia 820 Windows 8 Phone

Re: HUGE MANGO UPDATE PROBLEM

‎10-06-2011 11:54:30 AM

I believe if you plug in your phone to Zune via USB there is a rool back option at least there is for mt LG C900

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