09-13-2012 07:46:09 AM
I had an online chat with their customer service. Not much sympathy there. Nothing I could do about it, can't change it. Sucks! Some up & comer got a promotion and felt he had to pee on our bush to mark his territory by changing our stuff that we pay for whether we like it or not. Happens all the time with web pages, sad to say. Sort of like Facebook, they don't seen to care what we want. I was told that it's easier. Yea, right! How can they think it's easier when you have to make several clicks to navigate to something that was right there in front of you before. Fools!. Makes me wonder about today's college grads. Hopefully they will realize the mistake, though I doubt it, and give us the choice to go back, like Windows classic or new view. Not that I'm a big fan of MS, at least they gave us a choice. Listen up AT&T, people don't like what you have done.
09-13-2012 07:50:53 AM - last edited on 09-13-2012 10:12:55 AM by Phil-101
[Edited to comply with Guidelines]
09-13-2012 07:51:07 AM
I couldn't agree more. I'm sure there are tons of disgruntled, unhappy customers that are right now looking. What ATT has done is show a total disrespect for their customer base and dictated exactly what we can or more likely CAN'T do on their (not our) homepage. Some pencil necked geek probably thought this might fly and changed everything regardless of what the consumer wants. What a great way to lose market share. ATT needs to wake up and allow people to choose what they want on THEIR homepage. Many people are going to be jumping from this ship as more and betters services are becoming available every day! To bad they don't realize that people don't appreciate spending money to be dictated to!! IS ANYONE LISTENING?????
09-13-2012 07:44:56 AM
This homepage change is absolutely awful. I've spent hours searching for just the right RSS feeds and other personalized things for my homepage, and this unannounced switch lost everything! Why can't we heep out personilizations? Why wen't we even warned of these so that we can save them, or at least list them. How RUDE and UNCARING of AT&T. I will find another homepage to personalize now, unless there is something I can't see that will retrieve everything.
09-13-2012 07:52:10 AM
Are you listening ATT? I want my old homepage back. Incredibly poor form on your part. This new one is unattractive, uncustomizable and will be short lived on my computers if not fixed quickly.
09-13-2012 08:20:14 AM
mf73, My reply to your post did not work, even though the screen says I am replying to your specific post. I am now trying the "Quick Reply" to see if that works.
09-13-2012 08:22:43 AM
Send them all "Feedback"! We have to let them know how unhappy we are! Let's tell them what we think of the unannounced change!! Losing all of our personalization is totally unacceptable.
09-13-2012 09:36:27 AM
I gave them feedback about the beta version two weeks ago which was exactly what everyone is saying - no customization, and potential loss of important stuff. It galls me that they think they know what's best. People should be fired over stuff like this. I have re-set my homepage to something else and am looking at discontinuing my relationship with AT&T altogether. $$$$ is the only thing they will understand.
09-13-2012 10:15:29 AM - edited 09-13-2012 10:17:24 AM
Set your homepage to: http://my.yahoo.com/
It is a big failure of judgement for AT&T not to advise their users of this way to opt out of their self-made fisasco!
09-13-2012 10:20:49 AM
Ok, this sucks. I hate this new AT&T page, so they plan on listening to their customers. Can't even customize anything. BLAH, might consider changing to another internet provider.
09-13-2012 10:34:31 AM
I was just reading through all the complaints here. When I talked to the ATT rep on the phone, he acted like he had no idea what I was talking about. Apparently they need to read their own messageboard.
09-13-2012 10:53:20 AM
Someone is monitoring, editing, moving our messages. Why haven't THEY told us how to get our old homepage and bookmarks back? Why did ATT tell me the bookmarks had been deleted and could not be retrieved? Until I found my old stuff still intact at my.yahoo.com, I was LIVID and ready to find someone other than ATT as a provider. I learned how from someone posting on this board. Why did ATT make this change without warning? I wasted the entire morning trying to get my bookmarks back. SO irresponsible! So uncommunicative! SO uncoordinated! SO garbled! SO not improved!
09-13-2012 11:13:28 AM
I can't come up with a word negative enough to describe how I feel about this mess of a "home" page. Nothing homey about it. Anyone have a suggestion for a customizable home page?
09-13-2012 11:16:49 AM
ABSOLUTELY HATE THE NEW HOMEPAGE!!!!
At least for now I found my old page-yeah!!! Go to my.yahoo.com while signed in.....it worked for me.
AT&T stop asssuming you know whats best.....obviously you don't!
09-13-2012 12:08:46 PM
As others have posted it's possible to find myyahoo, I first googled Yahoo.com and it had options. Clicked on My Yahoo and got to my customized page. Then I clicked on the "house" - homepage icon in the tool bar and clicked on Add or Change Home Page. Then click Use This as My Only Homepage. So far it is working. First, they raised my rates 3 months in a row (no loyalty discounts) now this. Who needs it.
p.s. their page is full of garbage.
09-13-2012 12:16:46 PM
oops, spoke too soon. my icon to get onto internet takes me to the new page so I had to google to my yahoo again. This time I added it to favorites and now have to do a d*** circus act to get to it. hate you att