09-14-2013 09:03:54 PM
09-15-2013 06:03:48 PM
If you want to try and get things fixed, Contact ATT Uverse Care here:
Send them a private message, on this link, and they should be able to give the help needed to solve your Uverse service problems. Response can take up to 2 business days.
This is not the regular CS/TS people, but the social media people that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right, in case they replied this way. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more