07-05-2013 09:00:48 AM - last edited on 07-05-2013 09:04:51 AM by Taylarie
I read your post, and it so close to the experience that I had, that it is hard to believe.
My experience with AT&T has been the single most unprofessional business transaction (if you can even call it that) experience in my life.
I am asking the same question that you did.......
CAN SOMEONE PLEASE SEND ME ANY DIRECT CONTACT INFORMATION FOR SOMEONE OF AUTHORITY WITHIN AT&T? I would greatly appreciate it!
07-05-2013 10:47:43 AM
Contact ATT Customer Care here:
Send them a private message, on this link, and they should be able to give the help needed to solve your problems. They are available M-F 8am-11pm EST. This is not the regular CS/TS people, but the social media people that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right, in case they replied this way. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more