03-14-2013 10:45:44 AM
Hi I am in dire need of new receivers , I was wondering if there was a way I could turn in my old receivers to get new ones.
I currently have four receivers and only two work, one won't do anything and another one shows a big blue X on my Tv screen.
My work schedule is crazy so I don't have time for a Tech to come out and do something as simple as switching receivers , is getting new receivers possible?
03-14-2013 11:51:55 AM
They do send RGs when they test bad. Posts on new STBs say you an only get wireless shipped. Do not know about replacements.
How about asking for a week-end tech visit??
03-14-2013 01:02:40 PM
Both wired and wireless receivers can be shipped when receivers are being replaced.
Wireless receivers are shipped when a new receiver is being added. If a customer is adding a new wired receiver, a visit from a technician is required.