12-22-2010 12:45:54 PM
You can contact ATT here.
12-22-2010 01:57:56 PM
If it is what you consider a serious issue - you can look up the AT&T CEO's contact info @ Consumerist.org. His escalation staff will respond (via the phone # listed on your account, has been my experience)
12-27-2010 02:09:48 PM
You are welcome - enjoy U-Verse.