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I just want to say that Brittany J. is the BEST. When NO ONE could fix our billing problem, she did. Which was a screw up by one of your billing reps, btw. And I can and will name names if asked.
I was a heartbeat away from dumping not only Uverse but my cell phones which I have had since 2001.
Brittany J. is my hero. At&T, if you don't make her your standard for customer service, you are fools. If you do..... bye bye, Brighthouse, Dish, Comcast and another other competitor you have.
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Hopefully they can pass on kudoes to the agent.
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Thank you for sharing PameJack!
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