11-19-2012 04:49:43 PM
Hello, has anyone received a bill that reflected Video on Demand movies they did not order. I'm the only one that has the PIN and I never shared it with anyone. Why should I when I pay the bill. Yesterday at 11:51 am I was watching football and I checked my activity and usage report for this billing period. Somehow a movie was ordered, but check this out, the report reflected the date of 11/18/12 and the purchase time 6:17 pm. I made a copy of the report and immediately called AT&T.
11-19-2012 06:21:54 PM
"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!
Stimpy: So what'll happen?
Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
11-23-2012 10:47:19 AM
The final outcome is not yet complete. My bill has been credited for approx $36.00, but I was told the entire $94.00 would be credited. I"m still waiting for the remainder to be credited. I copied the e-mail conversation I had with the supervisor, so I do have that documentation just in case I need it. .