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Visitor

Posts: 2

Registered: ‎11-23-2012

Red flagged house

‎11-23-2012 09:56:23 AM

A friend of mine just bought a house. When he called to get uverse, phone and internet. He was told that he could not get internet because his house was red tagged. They can't seem to get any answers as to what that means or how to get the red tag removed. His neighbors on each side of him ...have internet.

ACE - Guru

Posts: 5,023

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: Red flagged house

‎11-23-2012 01:44:07 PM

Since this is account specific I would recommend that you send a private message to the escalation team at ATT Customer Care and someone will get in touch with you. Their normal business hours are from 7am to 10pm Central Time. Please take into account weekends when contacting them.

To check for their reply, click the little blue envelope.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 2

Registered: ‎11-23-2012

Re: Red flagged house

‎11-25-2012 04:12:15 AM

Thanks...I will pass along that information

ACE - Guru

Posts: 5,023

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: Red flagged house

‎11-25-2012 07:21:38 AM

You're welcome

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

Award for Community Excellence (A.C.E.) achiever for 2012*

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