Is the following address valid? [ Edited ]

[Judity]

I received a letter regarding my recent cancellation of Auto-Pay enrollment.  To be honest, the black-and-white logo and lack of return postage made me a bit leery as this didn't appear at all professional to me. 

The letter asks for credit card information to reinstate this option, and I want the return address verified before I mail the letter back with such personal data.

When I Google on it, various health firms come up, but not AT&T. 

AT&T AutoPay Program

******  ************

Southfield, **

[edited for safety]

[texasguy37 ACE - Champion]

Looks like a phishing letter.  AT&T would not send you a letter asking you to mail them your credit card information.

[Judity]

Thank you for your prompt response.  I really was tempted to mail the form back as I'm unable despite repeated tries to re-enroll in the Auto-Pay program using the online screens.  I do wish somebody would fix my previous problem about that.  I will  keep trying and maybe my CC information will "miraculously" go through some day soon.

Judith

[texasguy37 ACE - Champion]

If you are having issues, send a PM to Alex who is an AT&T Community Manager on this forum.

[ATTAlexCM]

Thank you @texasguy37!

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Judity wrote:

I received a letter regarding my recent cancellation of Auto-Pay enrollment.  To be honest, the black-and-white logo and lack of return postage made me a bit leery as this didn't appear at all professional to me. 

The letter asks for credit card information to reinstate this option, and I want the return address verified before I mail the letter back with such personal data.

When I Google on it, various health firms come up, but not AT&T. 

AT&T AutoPay Program

******  ************

Southfield, **

[edited for safety]

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Welcome Judity and thank you for posting. I'm sorry to hear about the account trouble. I received your Private Message and replied with the information needed since this is account specific. Please check your Private Message inbox (blue envelope, top-right) for an update.  We'll get you in touch with the group that can look into it.

Regards,
Alex

[Alan19email47]

I am so glad I saw this. These people have been sending me a bill asking for my credit card information for over a year now. I refuse them and send them back but each month they send another one. Thanks everyone who answered.

Is anything being done about this?

[oufanindallas]

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Alan19email47 wrote:
I am so glad I saw this. These people have been sending me a bill asking for my credit card information for over a year now. I refuse them and send them back but each month they send another one. Thanks everyone who answered.

Is anything being done about this?

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When you send them back, all it does is validate your email address. You should never reply to any of those phishing scams.