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Visitor

Posts: 1

Registered: ‎11-19-2011

Email contact

‎11-19-2011 07:40:25 PM

I'm new to ATT Uverse and have spent MANY hours on the phone trying to get help on billing issues- UGH!! Is there a way I can email someone at att for help? people who provide customer service on the phone seem to be generally incompetent. I have been with att for 10 plus years just cancelled my account out of frustration but still need to resolve billing issue. HELP!!!

ACE - Champion

Posts: 14,792

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Solutions: 247

Registered: ‎05-18-2009

Re: Email contact

‎11-19-2011 07:44:12 PM

Send a PM to Alex who is an AT&T Community Manager on this forum.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Community Manager

Posts: 1,841

Registered: ‎12-05-2005

My Device: All

Re: Email contact

‎11-21-2011 08:18:37 AM

Thank you @texasguy37!

@asmasud - Welcome and thank you for posting. I'm sorry to hear about the billing trouble. I received your PM and replied with the information needed since this is account specific. Please check your PM inbox (blue envelope, top-right) for an update.

Regards,

Alex

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