04-23-2013 08:02:32 PM
I've had uverse for about 4 months. I have a DVR and two wireless receivers. Originally everything worked fine. However, now on both wireless receivers, I can watch live TV, but I have lost all DVR features. I cannot pause or rewind. And if I try to watch a recording, the wireless boxes show that nothing is recorded. However, I know there are recordings on the DVR. I have tried the process of rebooting/unplugging RG, DVR, and wireless boxes and restart them in that order. I have done this many times. I can still watch live TV, but still no DVR features on the wireless boxes. If I try to pause or rewind on the wireless boxes, I just get a message that "Pause is not available. Try again." I don't know exactly when the problem started, but I do know that recently I had a security camera system installed and the installer had to open ports on the RG so that I could view the camera remotely. Could there be a conflict with the wireless receivers with the ports he opened?
Thanks for any help.
04-24-2013 04:14:35 AM
Also, the DVR should be connected directly to the RG via cat5