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Posted Aug 7, 2014
3:50:08 PM
DVR shows red x and the number 8

So, I did the unplug, wait 30 seconds and replug DVR thing three times. When the DVR finished rebooting, all I got was a red X and an 8 right below it. What is going on?

DVR shows red x and the number 8

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Aug 7, 2014 4:20:44 PM
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Edited by ATTU-verseCare on Aug 7, 2014 at 4:22:41 PM

Hi @pistorin,

 

After doing the non-destructive recovery and it still has that red X and the number 8, I am sad to say that it may be an issue with the DVR. You can try to reboot the DVR once more by unplugging the power and plugging it back to see if it comes up. I am so sorry about that, but if you are still having issues I will be happy to help get it replaced. I will send you a private message to help with that.

 

-David T

If you encounter any issues with your service or equipment, we recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: DVR shows red x and the number 8

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