Teacher
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3 Messages
U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?
I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?
I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)
In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:
- DHCP - OFF (at min, it appears you must leave one available?)
- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)
- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)
- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?
Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!
AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...
For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)
help?
SomeJoe7777
Expert
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9.4K Messages
10 years ago
You will need to set up a router-behind-router connection (similar to how you had the MyNetN900 connected behing the NVG589), but you will need to use the IP Passthrough option on the NVG589 so that the MyNetN900 receives the outside IP address on its WAN interface.
Please search the forums for "NVG510 IP Passthrough" and you will find several threads where this is referenced. The NVG589 is configured for this option very similarly to the NVG510.
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brandonspapa
Voyager
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4 Messages
10 years ago
I'm sorry, but I am a little slow on the uptake. Can you be more specific on which thread/post I should apply? And should I use the settings that I posted in my original post in setting up the IP passthrough? Also, my RG is a 2Wire 3801HGV, I was mistaken in my prior post as to the model.
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SomeJoe7777
Expert
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9.4K Messages
10 years ago
If you have a 2Wire 3801HGV, then follow the directions in post 2 of this thread:
http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV-bridge-mode-or-another-AT-amp/m-p/2707755#M182
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avp144
Tutor
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6 Messages
10 years ago
Hello SomeJoe7777
In the case that I have two computers: my main and another configured as a lab with hyper-v and virtual machines. Both connected to the same ATT router. As you know that router gives DHCP to both computers and I do not find the way to configure it to allow me creating a separated domain. Any help would be appreciated.
Regards.
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SomeJoe7777
Expert
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9.4K Messages
10 years ago
avp144,
Two (or more) separate Windows domains on the same network is fully supported by Microsoft. No special IP configuration is required. (With the exception that the domain controller and other standalone servers in the domain are normally assigned a static IP addresses).
Are you speaking of a different type of separation of the two computers?
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acsalinas
Contributor
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2 Messages
10 years ago
Hi SomeJoe7777,
I've read the directions in Post 2 and 13 (on page 1) a few times and I've even tried something very similar to this. I've also read other forums and posts that you've replied to wondering if one of them might be more applicable to my problem. I eventually got frustrated after many hours and put the secondary router back in the box and gave up.
My secondary is a Linksys. The options it has on the back are "Internet" and ports 1-4. Is the "internet" what your directions refer to as WAN? I also understand that I would still have to set up the router. It requires me to connect it to what would have been plugged into the tower of a computer except I don't have that, all my stuff is wireless. That being said I plugged the CAT5 into Port 1 on the 2WIRE. Then the directions say to connect the other end of the CAT5 from the previous direction into the "Internet" port on the Linksys. So now I had a CAT5 going between 2Wire Port 1 and Linksys "Internet". Then I plug in the DC power, so on and so on. After that, the directions CD Setup Wizard tried to verify that the router is connected. It never gets past that point. Just keep telling me it's not connected.
I did eventually decide to just skip that and move on. All of my devices could recognize it as a wireless option. I could connect to it except it didn't connect to the internet. The settings I changed on the 2Wire Setup was to accept router-behind-router and then I turned wireless off so that the two didn't interfere.
1. Is part of the way I connected everything the reason that I can't seem to connect to the internet?
2 If I was following your directions, would that be irrelevant because I would continue to connect WiFi with the 2Wire or would I be connected to the new router?
I would be more than willing to attempt the steps in 13 (I believe that is the one applicable to me) as I'm sure with your expertese it would work however it would all be to no avail if I cannot get the router set up, correct?
Thank you for your help.
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SomeJoe7777
Expert
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9.4K Messages
10 years ago
What is the purpose of your Linksys router? If it's just to provide wireless (e.g. wireless that's better than the 2Wire because of extra range, "N" speeds, etc.), then follow post 13.
To configure your Linksys, you really need to be connected to it with a computer with a wired connection. This is only temporary, once the Linksys is configured, then you can remove the wired connection.
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acsalinas
Contributor
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2 Messages
10 years ago
Yes the purpose is for the extra range. The devices in my bedroom can't stream video.
I understand that connecting to the computer is temporary. One of the steps in the setup when it's connected to the computer is testing it. The test fails and it tells me to check that CAT5s to make sure they are completely connected. I was curious if it was failing because I had the input on the Linksys into the "Internet" port and needed to put it in a "LAN" port instead.
I did end up returning it and am ordering a different brand all together but the above confusion would still exist regardless of which router I purchase.
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SomeJoe7777
Expert
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9.4K Messages
10 years ago
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clayh
Contributor
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1 Message
10 years ago
I recently purchased a Western Digital MyCloud personal network storage device. It plugs directly into my 2Wire router. I have had nothing but trouble with it so far. I should be able to access it both on and off my network but I can't get remote access to work. Multiple calls to WD finally ended with them saying my router needs to have UPNP in order for it to work. ATT support tried to open up ports for port forwarding but it kept assigning public ip addresses and the remote connection failed. Will the two router technique described here fix that?
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