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Posted Mar 16, 2011
8:18:23 AM
U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

I am having trouble properly configuring this AT&T 2Wire 3600HGV modem for my network. Maybe someone is aware of a different firmware for this product?

 

I am completely aware of how to setup the DMZ mode & router behind router setup in these boxes but that is NOT the point. (We have supported firewalled networked equipment working that has all the bells & whistles including QoS)

 

In the event of a factory reset of the AT&T 2Wire VDSL modem at this business, I want to properly insure the following business requirements are met:

- DHCP - OFF (at min, it appears you must leave one available?)

- WiFi - OFF (Yes this can be turned off, but bridging it always insured it was turned off in the past. ON is a security concern among just bad business i.e. conflict with other business WiFi, employees might see/use this non-content filtered WiFi, etc etc)

- & passing off internet service needs to be easy to another networked supported OUTSIDE of AT&T firewall. (I'm NOT asking for AT&T support on this, but in the bridge DSL world, this was EASY)

- if bridging this 2Wire is NOT an option, backing up the configuration settings would be a nice alternative but that is not available as well?

 

Bridging the old DSL modems always worked nicely but the 2Wire 3XXXHGV line appears to be the ONLY ones to support the AT&T VDSL Max Turbo speeds. 24Mbps down / 3 Mbps up which we use not only for normal business operations (credit cards, business email, web based training, etc) but this high speed is required to view onsite security video (3Mbps up) and offer customers FAST free WiFi!

 

AT&T U-Verse offers the right price, contract, speed, internet package & installers to properly handle our resturant locations company's data needs but I'm struggling with the their "business" support of this 2Wire VDSL modem product. We ONLY use the internet, no TV (not legally available for restaurants, yet). No Voip because POTS is our reliable backup. So it's just the internet service ...

 

For coverage on AT&T Uverse, we have over 50 locations lit up like a Christmas tree but sadly business support on this product is driving me nutz! Maybe because I now see this is listed under "Residential Gateway"? Is this AT&T 2Wire VDSL modem product not meant for business? Is anyone aware of another supported AT&T VDSL modem or a different 2Wire firmware available? Official AT&T support has me running in circles (AT&T U-verse support > AT&T Connecttech > AT&T Connecttech360 > AT&T U-verse support, rinse, repeat)  

 

help?

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Mar 16, 2011 6:52:30 PM
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There is no true bridge mode on the 2Wire routers.  However, you can still configure it such that almost all functions of your own router will work properly.

 

1. Set your router's WAN interface to get an IP address via DHCP.  This is required at first so that the 2Wire recognizes your router.

2. Plug your router's WAN interface to one of the 2Wire's LAN interfaces.

3. Restart your router, let it get an IP address via DHCP.

4. Log into the 2Wire router's interface.  Go to Settings -> Firewall -> Applications, Pinholes, and DMZ

5. Select your router under section (1).

6. Click the DMZPlus button under section (2).

7. Click the Save button.

8. Restart your router, when it gets an address via DHCP again, it will be the public outside IP address.  At this point, you can leave your router in DHCP mode (make sure the firewall on your router allows the DHCP renewal packets, which will occur every 10 minutes), or you can change your router's IP address assignment on the WAN interface to static, and use the same settings it received via DHCP.

9. On the 2Wire router, go to Settings -> Firewall -> Advanced Configuration

10. Uncheck the following: Stealth Mode, Block Ping, Strict UDP Session Control.

11. Check everything under Outbound Protocol Control except NetBIOS.

12. Uncheck NetBIOS under Inbound Protocol Control.

13. Uncheck all the Attack Detection checkboxes (7 of them).

14. Click Save.

 

Your router should now be able to route as if the 2Wire was a straight bridge, for the most part.

 

Inbound port 22 might be blocked, and inbound ports 8000-8015 might also be blocked, and there's nothing that can be done about it.

 

This is how I have my 2Wire configured, and I have a Cisco 2811 behind it doing IPSec, IPv6 tunnels, etc.

 

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Jan 2, 2012 10:14:54 PM
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Thank you SO MUCH for that info! I REALLY appreciate your help!

 

Have a Happy and Blessed New Year!

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 3, 2012 9:36:58 AM
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Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 14, 2012 1:47:36 PM
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Hi, I am trying to determine the best way to solve my Uverse wifi woes. Every day or two, I need to reset my 3801 RG because 1 or more of my many wireless devices lose connectivity. I have done a lot of research, and the consensus is that the problems may be solved if I use an external wireless router. I have called tech support several times, have had 2 tech visits, and am on my 3rd RG. I would appreciate input as to which method I should choose for wiring, the one in post #2 or post #13. I have the following items on the network: Wired: 3 set top boxes 1 desktop pc, main 1 popcorn hour/ps3, I swap the cable 1 HP media smart server for video I am using a linksys switch to obtain the extra wired access Wireless: 3 laptops 3 iPhones 1 iPad 1 iPod 1 popcorn hour 1 wii 1 pc What I would LOVE: 3 cable boxes to be run off the RG, everything else run off the new router, both wired and wireless. My thought process is maybe my network speed would improve if I ran everything through the new router and let the RG deal with TV and the Internet access. I would use the ports on the RG for the 3boxes and the link to the new router, and use 3 ports on the new router for my 3 wired items and all the wireless ones. Thoughts?? What I would settle for: All wireless handled by the new wireless router. I do not have the router yet. Some of the options are: Belkin N150, Belkin N300, Netgear N300, basically anything I can get at BBuy or Tiger. Thanks to you all for the wealth of info on this site, especially Somejoe7777, I have learned a lot, now I just need the final few pieces of information. Thanks again, Febtober

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 14, 2012 4:45:27 PM
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Febtober,

Since all you really need to do is get wireless working correctly, there is no need to actually do router-behind-router.as in post #2.

I would purchase an 802.11n router, and set it up as in post #13, and turn off the wireless in the 2Wire RG.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 14, 2012 6:22:24 PM
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Voyager
Great, thanks for the quick response and good info. That's the direction I will take, so at least I can get reliable wifi. Thanks again, Febtober

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 15, 2012 5:43:05 PM
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I've got a similar situation to Febtober's setup with a couple little quirks and could use your input SomeJoe on which directions I should follow (#2 or #13).

Like just about everyone else, I want to use my own Linksys wireless router to take advantage of the N-wireless speeds. Before the switch to ATT, we connected a desktop, 2 laptops, printer, xbox/wii wirelessly and a drobo NAS via wire. Nothing really comes to mind that I'd need to connect to the ATT device. All that said, which directions would you recommend I follow. Will I have any trouble accessing data off the NAS if everything is connected to my router?

Thanks for the help on here. Seems like your the only person out there with clear understanding of this mess...

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 15, 2012 6:57:58 PM
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Edited by SomeJoe7777 on Jan 15, 2012 at 6:58:14 PM

Yep, post #13 should do nicely for you. Plug your NAS into one of the LAN ports on your router.

In general, the only reasons you might need to use post #2 instead of post #13:

• You want to control ports on your firewall using your router rather than the 2Wire.
• You have a device or application that needs UPnP (like some gaming systems)
• You need parental controls, QOS, or VPN functions that only your router can do.

If all you want is more reliable wireless, or 802.11n (faster) wireless, you don't need post #2, you only need post #13.

 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]
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Jan 15, 2012 7:41:59 PM
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perfect! thanks again. hopefully it goes as planned...

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 15, 2012 8:27:46 PM
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Eh... setup isn't going as planned. I set the static IP and subnet on my router to your suggestions but when I try to save the changes, I get this error "IP is out of range in [1-254]". I'm not really sure why though b/c I've set the static IP to 192.168.1.10. And that seems to be in range...

 

I tried attaching a picture of my routers admin panel but doesn't look like I can upload for some reason. Here's what I've got...

 

Under Internet Settings, I've got 192.168.1.10 for my IP, 255.255.255.0 for the Subnet Mask, and 0's for Default Gateway and DNS 1 through 3.

Under Network Setup, I've got the router IP still set to 192.168.1.1 but tried changing that to .10 and i get the same error.

I've disabled DHCP Server.

 

any ideas?

 

 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 15, 2012 9:17:40 PM
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You don't need to change the Internet (WAN) IP addressing because you're not using the WAN port. Change the Internet (WAN) addressing back to DHCP, not static.

Change the addressing on the LAN to 192.168.1.10.

Disable the LAN DHCP server.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 16, 2012 10:37:50 AM
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got it. everything works as it should.

THANKS!

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 20, 2012 8:59:51 AM
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Edited by gbh62 on Jan 20, 2012 at 9:02:09 AM

SomeJoe7777 wrote:

So you are only interested in the wireless aspect of the router?

 

In that case, you do not want to follow these directions at all, since you do not need special routing functionality.  Instead, all you want is a wireless access point.

 

To do this, do the following:

 

1. Turn off DHCP on your router.

2. Change the link between the 2Wire router and your router to use the LAN ports on both ends.  (In other words, plug the cable from one of the LAN ports of the 2Wire to one of the LAN ports of your router.  Leave your router's WAN port empty).

3. Change the LAN IP address of your router to a static IP on the same subnet as the 2Wire router.  For example, if the 2Wire router is using 192.168.1.x, and the DHCP range is 192.168.1.64 - 192.168.1.253, set your router to 192.168.1.10.

4. If necessary, configure the wireless parameters on your router, such as SSID, encryption, pre-shared key, and MAC filtering.

 

Your wireless computers connected to your router will now be able to communicate with wired computers on the 2wire router since everything will be on the same subnet.

 


Joe,

I assume these instructions allow connecting to either the RG access point, or the new routers access point?  Is that correct?  And, and, as far as the LAN, anything wired or wireless will be able to communicate.

 

I have the same issue.  The RG wireless range isn't good enough.  I see significant dropoff in speed beyond about 30 feet or so.  A couple walls, single story home.

 

Just bought a refurb Cisco E2500 which is supposed to have "good" range, whatever that means.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]
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Jan 20, 2012 9:16:54 AM
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Yes, when connected like this all computers, wired and wireless, connected to either the new access point or the RG, will be able to communicate.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 23, 2012 1:23:39 PM
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Hi. I  have a Linksys RV016 behind the RT and followed the very helpful instructions in post 2. My RG Unit is the defaullt IP: 192.168.1.254

I changed my router's IP to 10.10.1.1 and set it to DHCP IPs in the 10.10.1.10-50 range

Is this OK? or is it better to use the 192.168.2.X range?

 

Everything is working as I have it. I'm just wondering if one network range is better than the other...

thx.

 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 29, 2012 2:07:11 PM
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No, there is no difference. All private IP addressing ranges are equivalent, so you can use anything in any of the following ranges:

192.168.0.0/16
172.16.0.0/16
10.0.0.0/8

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Jan 29, 2012 4:35:04 PM
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thanks much!

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Feb 7, 2012 6:30:17 PM
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I'm getting stuck at the beginning. My Linksys WRT54GS is set to DHCP. When I plug my linksys's WAN port to the RG's LAN port, the RG does not have my linksys on the device list.

 

I've tried factory restoring both devices and even using different LAN ports of the RG.

 

Not sure what I'm doing wrong.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Feb 7, 2012 6:41:39 PM
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Once you have the Linksys set to DHCP, hook up a computer behind it and access the Internet. This will establish communication from the Linksys through the RG and to the Internet.

After that, if you log back into the RG, you should now see the Linksys in the device list.

Make sure that the LAN IP addresses of the Linksys aren't the same as the LAN IP addresses of the 2Wire RG. The 2Wire RG uses 192.168.1.x by default, so make sure the LAN IPs of the Linksys are set to something else, like 192.168.2.x.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Feb 7, 2012 11:56:57 PM
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Edited by Littyboy on Feb 8, 2012 at 12:01:10 AM

Thanks SomeJoe!

 

I got it working now.

 

I was curious. What does steps #10-13 for? Sorry I'm not savvy at this.

 

I'm just looking to use the wireless off the linksys router instead of the RG, basically just make the RG act like a modem only.

 

Non-business if that matters?

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

[ Edited ]
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Feb 8, 2012 6:46:56 AM
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Littyboy wrote:

Thanks SomeJoe!

 

I got it working now.

 

I was curious. What does steps #10-13 for? Sorry I'm not savvy at this.

 

I'm just looking to use the wireless off the linksys router instead of the RG, basically just make the RG act like a modem only.

 

Non-business if that matters?


 

Steps 10-13 remove as much as possible any interference by the RG's firewall.  If you want the RG to behave as close to a modem as possible, those steps need to be taken.

 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Feb 16, 2012 7:11:42 AM
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SomeJoe7777 wrote:

 

Steps 10-13 remove as much as possible any interference by the RG's firewall.  If you want the RG to behave as close to a modem as possible, those steps need to be taken.

 


Hello SomeJoe,

 

I understand the concept of making the RG do as little router-related duty as possible in this "pseudo-bridge" mode.  But will anything bad happen if we leave these options on?  They do continue to protect the IPTV network and the STBs there, no? (assuming that we continue to have the STBs connected directly to the RG...)

 

Thanks...

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Feb 16, 2012 5:29:49 PM
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You can leave them at the defaults if you like. Just be aware that some of those settings may interfere with certain protocols, so if you have a VPN or something similar that doesn't work, you might try turning these settings off to see if that's the problem.

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Mar 21, 2012 10:44:21 PM
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Is this the only way?  I have the 2wire modem on the outside of the house leading to a dlink switch/hub then to a 2wire router.  I want to stream video to my ipad over ftp using a Cisco linksys e4200v2 and an attached usb hard drive connected to the Cisco router.  Will setting the Cisco router behind the 2wire router cause a slowdown or lack of bandwith?  Can I get rid of the 2wire router and just use the Cisco e4200?

 

Thanks

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Mar 24, 2012 11:38:12 AM
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Your steps look good.  I tried to configure follow them to configure the 2wire 3600hgv as a modem/gateway, and keep using my Linksys 3000 as the wireless router.  After completing the first few steps (setting the Linksys with DHCP, connecting its WAN port to the 2Wire's LAN port ...), I logged onto the 2Wire's setup page but couldn't see the Linksys router (I restarted the Linksys also).  Did I miss something?

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Mar 24, 2012 12:28:57 PM
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damianng wrote:

Your steps look good.  I tried to configure follow them to configure the 2wire 3600hgv as a modem/gateway, and keep using my Linksys 3000 as the wireless router.  After completing the first few steps (setting the Linksys with DHCP, connecting its WAN port to the 2Wire's LAN port ...), I logged onto the 2Wire's setup page but couldn't see the Linksys router (I restarted the Linksys also).  Did I miss something?


 

If you run into this issue, log into the Linksys and use the network tools.  Have the Linksys ping the 2Wire router.  Once that is done, check the 2Wire's device list and the Linksys should then be listed.

 

If that doesn't work, try the same thing from the other direction: Log into the 2Wire, use the network tools (under the diagnostics menu) and ping the Linksys.

 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Apr 4, 2012 8:49:16 PM
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Your steps worked great.  Now I only have 1 issue with my set up.  I have a few home network camera by Panasonic.  They used to be accessible inside and on the Internet.  After the change, I can't log in over the internet.  When I check the network camera setup, I found one issue under the section "UPnP".  The status was "Failed to detect IGD".  What is going on?

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Apr 4, 2012 9:13:53 PM
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damianng wrote:

Your steps worked great.  Now I only have 1 issue with my set up.  I have a few home network camera by Panasonic.  They used to be accessible inside and on the Internet.  After the change, I can't log in over the internet.  When I check the network camera setup, I found one issue under the section "UPnP".  The status was "Failed to detect IGD".  What is going on?


 

Failed to detect Internet Gateway Device. Seems like the RG is not responding to the UPnP requests from the cameras. Could be all the cameras are requesting the same port? Maybe the RG has UPnP disabled? Might have to manually configure the cameras for different ports and set specific rules in the RG.

 

 

 

 




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Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Apr 5, 2012 6:26:34 AM
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I configured each cameras with a static IP address, UPnP enabled, etc.  It used to work before I switched to AT&T DSL and had to configure my wireless router (Linksys) behind the 2Wire router supplied by AT&T.  I had to change the IP of the Linksys router to a 192.168.2.1 instead of the original 192.168.1.1, and updated all the camera's statis IP to 192.168.2.x, each with a different port.  I have the Linksys router 192.168.2.1 as the default gateway.  Does this issue has to do with the gateway as now the Linksys is sitting behind the 2Wire?  BTW, the 2Wire is now just an internet gateway.  The Linksys got the IP from 2Wire via DHCP. 

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Apr 5, 2012 7:12:52 AM
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Did you verify that your Linksys is set up as the DMZ device? Look at the Status page of the Linksys and verify that the outside (WAN) IP address is a public IP address (i.e. not 192.168.x.x).

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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Apr 5, 2012 12:33:01 PM
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Edited by damianng on Apr 5, 2012 at 12:55:19 PM

Just checked.  Yes, I got a public IP address.

 

------------------

 

Something changed ....  One of the cameras I changed the DNS to the IP address of the 2Wire modem.  It worked!  I changed the rest of them and they all worked now ...  The question is: I changed that IP address last time at around midnight.  How come it took so long to work?  (I checked this morning at 8:00am but it wasn't working at that time).  And the second question is: is this going to conitnue working or is it going to be an intermittent thing?

Re: U-verse for BUSINESS? : 2Wire 3600HGV bridge mode? or another AT&T supported VDSL modem?

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