Tutor
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6 Messages
Chromecast does not work with 5031NV router
Chromecast worked fine till I got a new router (5031NV). I believe the issue is that uPnP is not supported. How do I allow Chromecast on the new router?
Tutor
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6 Messages
Chromecast worked fine till I got a new router (5031NV). I believe the issue is that uPnP is not supported. How do I allow Chromecast on the new router?
ms_unicorn
Former Employee
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4.9K Messages
11 years ago
Hello, savorton!
Thanks for your post. Are you still having issues with your Chromecast? If so, I recommend that you send a private message to our U-verse experts by clicking here. They will absolutely look into this for you, and you can expect a reply within the next two business days. Keep an eye on the little blue envelope icon at the top right corner of your screen for a response.
Let me know if you have any other questions or concerns!
-Mariana
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JefferMC
ACE - Expert
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34.7K Messages
11 years ago
What router did you have before, savorton? None of the AT&T U-verse Residential Gateways support UPnP. However, you can place your own router that does have UPnP support behind the 5031NV in DMZplus mode and have it work that way.
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savorton
Tutor
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6 Messages
11 years ago
I am still having the problem so I send an email using the link you provided.
Thank you,
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savorton
Tutor
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6 Messages
11 years ago
Thank you for the feedback. It was an AT&T provided router and I had no problem setting up and using Chromecast. Unfortunately I no longer have the router model.
Best regards,
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savorton
Tutor
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6 Messages
10 years ago
Any recommendations on a suitable router? I notice certain ADSL routers will not work with Uverse.
Thank you,
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JefferMC
ACE - Expert
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34.7K Messages
10 years ago
You don't want to buy a router with an ADSL modem built in for this application. However, pretty much any other router will do, but I'd read the box/review/specs and look for the feature you want from it, specifically UPnP support.
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sabyers
Contributor
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2 Messages
10 years ago
Is it possible to add a rule for the Firewall that would allow Chromecast to work with the 5931NV?
Steve
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hello sabyers,
We have received your private message and will continue working with you to help you set your gateway in DMZ mode via private message.
SadathCS
ATTU-verseCare
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DMay
Contributor
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1 Message
10 years ago
Has there been any update to this thread (as it mentions private email). My in-laws just got the Pace 5031NV router with uverse, and just got a Chromecast, and the Chromecast won't connect using this router
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savorton
Tutor
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6 Messages
10 years ago
You mention placing the uPnP router behind the 5031NV. I assume you mean plug the cable from the wall into the uPnP enabled router and then plug it into the 5031NV, correct?
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