01-29-2008 07:54:51 PM
01-29-2008 07:58:58 PM
Message Edited by spd2demun on 01-29-2008 09:59 PM
01-29-2008 08:29:47 PM
I finally called in today after my RAID controller literally threw a fit with the 'new' drive that they sent me 2 weeks ago. It said it had over 2,000 bad sectors and it kept saying that the drive had failed in the logs. I called Seagate asking them to waive the fee for the 'advanced replacement' option (they send a drive out 2 day air, then I send the broken one back using a pre-paid ground label), since I didn't feel like the $20 I paid the first time for a defective drive was reasonable. They initially said no, but I worked my way up the ladder and the guy finally came to an improvise. He said that he can e-mail me a shipping label for 2-day air to send in the drive, then have them send a 'new' (refurbished) drive back 2-day air free of charge once they receive and process the old drive (~24 hrs from time they receive it). I still would have liked it to have the advanced replacement option, but they weren't going to budge, and I need my computer for college classes (only one that has office 2007, and I am taking a word 2007 class...Very easy but it is required for my degree). The label was in my inbox quick enough for me to get it down to the mail-room before UPS had gotten there, so now the waiting game starts...With any luck, I will have it sometime next week.
01-29-2008 08:42:18 PM
01-29-2008 08:45:56 PM
I don't know about your external. Aliens get ahold of it for a night? What happens when you try to use it? I am sure you posted it somewhere...probably on UU so I can't bring it up real quick to refresh my mind if I have read it before
01-29-2008 08:54:49 PM
01-30-2008 05:42:48 AM
spd2demun wrote:As I said on the other forum, I am now afraid of RAID. I still haven't set up the 1T external yet (it's RAID). No idea what was wrong with it, why it wouldn't work?
01-31-2008 04:15:05 PM