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Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Who knows what their selection method was! 
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
The only call I got was the one touting the JD Power 'award' and oh, by the way thanks for being a customer (but tell someone about the JD Power award). 
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
YRMV IMHO Simply a U-verse user, nothing more
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
So, did you tell anyone?
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
I mumbled what they could to w/that JD Power 'award' and where's my valued customer 'reward' (I know Stars/Showtime the month of July [30 days??]-don't watch em even if free).
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
YRMV IMHO Simply a U-verse user, nothing more
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
He's telling us now!
Lets a bunch of us call in July and ask for all this free stuff and that we don't feel important!
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Really? What makes you say that? These days, how long is long?
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
RCSMG wrote:
Then they should do more than call us, they should give at least one year worth of credits in appreciation. That would not only motivate people to keep the service, but add more subs as well. Then they would get the money to add more VRADs and get even more subs. Maybe even implement pair bonding. You know what I'm sayin?
Yeah... I agree. If they'll keep their old customers happy, they will be getting more customers. They should believe in the power of word-of-mouth advertisement. If a customer is happy with the service, he is most likely to recommend the service to his friends or relatives. If he hates the service, then you will get all of these rant posts saying "U-verse sucks"...
PowerCycle wrote:
RCSMG wrote:
Then they should do more than call us, they should give at least one year worth of credits in appreciation. That would not only motivate people to keep the service, but add more subs as well. Then they would get the money to add more VRADs and get even more subs. Maybe even implement pair bonding. You know what I'm sayin?Yeah... I agree. If they'll keep their old customers happy, they will be getting more customers. They should believe in the power of word-of-mouth advertisement. If a customer is happy with the service, he is most likely to recommend the service to his friends or relatives. If he hates the service, then you will get all of these rant posts saying "U-verse sucks"...
Word of mouth is more effective than any radio, tv, or print medium and its free. You would think that some of these so called geniuses in big business would figure that out. And instead of spending millions on commercials that most people leave the room when they air anyway. They would spend it on their loyal customers and reap big returns. Sometimes trying to make a lot of money can stop you from making a lot of money.
Award for Community Excellence (A.C.E.)
achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
