06-28-2013 03:59:19 PM
06-28-2013 04:45:18 PM
What is modem model? What gacks does it have? COAX, rj-11, rj-45? Which do you need for your install? All three are easily purchased. A tech in the field may give you what you need.
06-28-2013 06:08:42 PM
06-28-2013 06:24:16 PM
06-28-2013 07:11:01 PM
06-28-2013 10:56:52 PM - edited 06-28-2013 11:00:33 PM
This should lend some assistance.
It may be for the HGV3800/HGV3801 but it should give you an idea about what to do with the gateway you do have. Just ignore talk about IPTV settop boxes, that doesn't pertain to your setup.
All you have to worry about is connecting a telephone cable and an Ethernet cable to your computer's network card. There should be instructions in the box for setting it up though.
06-29-2013 09:12:37 AM
I have the 3600HGV for my UVerse setup. The cables you got are all that you should need.
The papers in the box tell you which cables to connect where, but in essence, you connect the green cable from the telephone wall jack to the back of the RG. From there you then plug your telephone into the "Line 1" or "Phone 1" port on the back of the RG (assuming that you singed up for the UVerse Voice as well). If you selected a self-install option, then you will also need to connct a few wires outside in your NID, and you will be all set. When the outside technician comes to connect your UVerse to your NID, you can generally get them to show you which wires and where to connect them (and maybe even connect them for you). If you are not there for the outside technician installation, then it can be a bit more daunting dependign upon how your house is wired and how old the equipment in your NID is.
The 3600HGV uses your house's existing telephone wires to get the signal from the NID to the RG. THis is why you only get the "phone line" looking cables. If you have more than one phone jack in your house, you may need to do some custom wiring if you want to send the phone signal back from the RG to the rest of your house. I have about 5 or 6 phone jacks in my house and they are all provided dial tone from the 3600HGV by feeding the signal back to the house from the RG. It all sounds more daunting than it really is.
06-29-2013 09:45:42 AM
06-29-2013 11:56:52 AM - edited 06-29-2013 11:57:13 AM
It really depends upon what Internet speed package you got. Some packages can be as high as 24 Mbps downstream, thousands of times faster than dialup.
06-29-2013 01:00:32 PM
With my setup, I'm getting 12Mbps download and 1.5Mbps upload. At the time I signed up a little over a year ago, that was the fastest self-install you could get. I can up my speeds to the 18 Mbps download speeds, and maybe even to the 24 Mbps speeds, but I'm not sure if that is offered in my area. My line tests very clean and is actually rated to be able to perform 30 Mbps down and 5 Mbps up. I don't think you should have to worry too much about the speed being as slow as dialup.
06-29-2013 09:49:03 PM