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Visitor

Posts: 1

Registered: ‎08-17-2010

LIES DECIEPTS PRICING INCOMPETANT WASTED TIME WITH C/S AND RETENTION - UVERSE STINKS HELP!!!!

‎08-17-2010 01:59:36 AM

TO ANYONE ON THIS BOARD PLEASE HELP ME GET TO THE CORRECT MANAGER OR DEPARTENT THAT IS GOING TO GIVE ME SOME RESULTS AND ANSWERS. I HAVE HAD NOTHING BUT PROBLEMS SINCE I SWITCHED TO UVERSE AND THEIR ANSWER IS TO DWNGRDE MY SERVICE OR GO BACK TO MY OTHER COMPANY AS THEY COULD CARE LESS. I AM DISGUSTED HAVE SPENT SEVERAL HOURS ON PHONE HAD THREE TECHS COME OUT HERE, SPENT WAY TOO MUCH TIME AND MONEY AND HAVE BEEN LIED TO OVER AND OVER AGAIN ABOUT THEIR RATES. I WANT A MANAGER OR SOMEONE WHO IS GOING TO TAKE CARE OF ALL MY ISSUES. I WAS TOLD I WOULD NOT LOSE MY TELEPHONE LIFELINE CREDIT WHICH I LOST AND MY BUNDLED SERVICE DISCOUNTS AS I ALSO HAVE 4 OTHER SERVICES WITH THEM. THEN THEY MADE ME GO OUT AND BUY VOIP PHONES AS THEY TOLD ME I COULD NOT GET CALLER ID WITHOUT THOSE PHONES AND TECH CAME OUT AND SAID THEY WERE WRONG FIXED IT AND NOW I AM STUCK WITH AN EXPENSE I COULD HAVE DONE WITHOUT. ALONG WITH MANY OTHER ISSUES I NEED ANSWERS AND WAS TOLD I WOULD GET DISCOUNTS FOR ALL MY MANY PROBEMS AND HAVE HAD FIVE DIFFERENT QUOTES ON PRICING FROM MY INITIAL FIRST YEAR RATE HELP ANYONE SPEAK TO A MANAGER AND WHERE AND PLS I NEED A TEL NO.

Visitor

Posts: 12

Registered: ‎08-11-2010

Re: LIES DECIEPTS PRICING INCOMPETANT WASTED TIME WITH C/S AND RETENTION - UVERSE STINKS HELP!!!!

‎08-17-2010 06:30:10 AM

What is a "telephone lifeline credit"?

Visitor

Posts: 25

Registered: ‎08-27-2006

My Device: cu 500

Re: LIES DECIEPTS PRICING INCOMPETANT WASTED TIME WITH C/S AND RETENTION - UVERSE STINKS HELP!!!!

‎08-17-2010 01:43:07 PM

Lifeline is a big discount some people get ion there phone service, Like get the phone for like $6 - 8 per month, if you switch to U-verse they lose that.

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