12-06-2012 07:44:35 PM
Since I have been having some problems with upload and the such, I read around and saw to use UVRealtime. So...Anything wrong with these stats? (Plan is the 12 MB/1.5 MB)
12-06-2012 08:12:45 PM
I recommend you call TS and ask the CSR to run a test on your service for errors. Let them know the date and time of any issues you have experienced. If they see any errors request a tech be sent out to check your install. Use the phone number in my sig.
12-07-2012 06:59:47 PM
It might help if you could provide some additional information. Is your PC connected to the RG via cable or is it a wireless connection? In my opinion your stats don't look all that bad....over a month long period. Mine are worse. What kind of location do you have? For example, are there quite a large number of other wireless networks in your neighborhood. In our situation there are many and all on the 2.4 gHz wireless band.....the same band that the 2-wire router uses. So we had download and upload problems.....particularly during peak usage periods in the evenings. I installed a dual band router behind the RG and switched all of our devices over to the 5 gHz band. Problem solved. So...as you can see....additional info. from you would be useful.