Posted Nov 14, 2013
Whenever we try to open the At&t yahoo home page we get the following error message

This is the error messaghe which we get when we open the page in IE 8.


Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.4; BTRS100194; chromeframe/29.0.1547.76; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 14 Nov 2013 20:11:18 UTC

Message: Could not complete the operation due to error 800a03e8.
Line: 174
Char: 5
Code: 0


We have tried the following steps:


  1. Checking the compatibility view setting.
  2. Added the website to the compatible sites list.
  3. Cleared the Java cache file. 
  4. Downgraded the IE to an old one. In case of old versions of IE we have tried upgrading it to a new one. 
  5. Tried booting in safe mode. 
  6. Did an IE reset.
  7. Turned off the firewall manually and checked if its working. 
  8. Added the site to trusted website list.
  9. Created a new user account and tried there. 
  10. We have removed all addons from the IE.

Please suggest a solution for this. 



Whenever we try to open the At&t yahoo home page we get the following error message

1 reply
(0) Me too
(0) Me too
Post reply
  • Rate this reply
Nov 16, 2013

I'd suggest you upgrade to the latest version of Internet Explorer available for your system (if you're not running Windows XP), or download another browser with better support and updates (Such as Google Chrome).


If you're still experiencing this issue, the following suggestion may help.

Note that the following steps involve changes in the Registry.


Step 1. Create a Back-Up to the Registry

A. Click on Start (or the Windows Orb), and select Run.

B. Type "regedit" without quotes and click ok, to open the Registry Editor.

C. On the left pane, select Computer. to highlight it.. (It is typically located at the very top as the primary category.)

D. Click on File and then Export.

E. A window will appear, choose where you'd like to save it, and add a file name. (I suggest saving in the desktop using "Registry Backup - date - time" as the file name.)

F. Make sure the Export Range is All, and click Save.

G. A REG file will be created. You can now close the Registry Editor.


Step 2. Create A Registry File

A. Click Start (or the Windows Orb) and select Run.

B. Type "notepad.exe" without the quotes, to open Notepad.

C. Copy and Paste the following lines exactly as they are.

Windows Registry Editor Version 5.00


D. Click on File and select Save As.

E. In the File Name, type "rfxpajax.reg" 

F. In the Save As Type drop-down menu, select All Files (*.*)

G. Note where you're saving it (I recommend the Desktop) and click Save.

H. Close Note-pad.


Step 3. Merge the Value with the Registry.

A. Locate the file you saved, "rfxpajax.reg" (Note, the .reg extension may not be visible.)

B. Right Click on the File and select Merge.

C. A window will appear explaining the risk of using Registry Editor and asking you if you wish to continue. Select Yes. (Rest assured, if you completed Step 1 correctly, you have a back-up of your registry, should anything go wrong.)

D. A confirmation window will appear, Click Ok.

E. Restart your computer.


Try to visit the page again.


Re: Whenever we try to open the At&t yahoo home page we get the following error message

Share this post
Share this post