Contributor
•
1 Message
trying to sign up for gigapower
i want to sign up for gigapower based on the promotional flier I received in the mail. I have been shuffled around and keep getting told I need to sign up online. When I try to sign up online it bases the price on my current package which is the U300. I want the less expensive package for the U200 but it does not give me an option for that. When I call customer service I keep getting shuffled around, put on hold, and I cant seem to be able to speak with anyone in the gigapower dept. Extremely frustrating and almost makes me want to change cable companies altogether.
mibrnsurg
Expert
•
20.4K Messages
10 years ago
@moflo84 Contact ATT Customer Care on the link in my signature
Send them a private message, on this link, and they should be able to give the help needed to solve your Gigapower sign up problems. They are available M-F 8am-11pm Eastern time (also around on weekends), response may take up to 2 business days.
This is not the regular CS/TS phone people, but the social media Community Specialists that know the people to contact to get things done.
Include your account#, email address and a good phone # (land or cell) and time to contact you on. Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
0
0