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Posted Aug 2, 2014
7:37:23 AM
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Confusing equipment return instructions: UPS or USPS?

Hi. My gateway went out and  AT&T sent me a new one. (three days later than promised, but that's another story) In the box was a sheet with instructions telling me to take the broken one to a UPS store. There was also a label for sending it back via USPS. I don't care one way another as long as I don't get charged for it. Which way should I send it?

 

Thanks!

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Aug 2, 2014 7:46:26 AM
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ACE - Guru

Do the UPS store. The employees there know how to send them back to AT&T.

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Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Confusing equipment return instructions: UPS or USPS?

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Aug 2, 2014 7:46:26 AM
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ACE - Guru

Do the UPS store. The employees there know how to send them back to AT&T.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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