01-09-2013 08:06:38 AM
Hello, I was hoping to confirm whether or not the UV Realtime app is compatible with the latest modem that ATT sent out, the Pace 3801HGV. I was rather hoping to be given the rumoured about 4111n but alas...
Anyway, I noticed on the app website that it is compatibkle with a 3801HGV but I assume that refers to a 2Wire version, since my app's status is stuck on "Unable to connect to 2Wire Router." So far I've tried both wireless and wired connections as well as manually inputting the device's ip address to no avail.
Is there something I can do to force compatibility or is it simply not compatible with the Pace branded equipment?
Thanks in advance for any help.
01-09-2013 09:32:35 AM
Pace acquired 2Wire, thus it's the same equipment. Review SomeJoe's document taking for UV Realtime to troubleshooting issues with the tool not being able to connect to the U-verse RG.