Lost signal DAILY issue

Carrie8042 · ‎12-11-2012

Lost signal blue screen daily occurring issue! Honestly? Weather. Outage in your area, 8-10 times a day. Rewiring..Sending tech Why? Not like an earthquake happened in western fla and I didn't renovate .. Nothing has changed.. It's all the same as when it was installed... This is just bull. I have the same computer in the same position as when it was installed.. It's just been a daily progressive issue... I would like to start paying my bill intermittently like my service is being given... Sometimes on sometimes off.. I've always had good customer service thank god but holy crap!! And my bill- by the way... Robocalls... I'm getting daily calls 4 days. Before the bill is DUE? I can read. I "have an app for that" It is due today. I have calls two times a day every day for past four says before -- so much so that I had to save the number and silence the ring!! Absolutely time to pay 10$ more for better service somewhere else..

aviewer · ‎03-11-2010

Carrie8042 - Could be the RG is failing. Could be a connection, inside or outside is failing. You should give at&t a chance to make a timely repair. Call in to have it tested.

Carrie8042 · ‎12-11-2012

Trust me I am a very accepting person- both inside and outside lines have been tested and redone and modem / dvr checked and or replaced ...

Just trying to find a breaking point after 10 months of service!!

aviewer · ‎03-11-2010

If you have been through all that send a PM with your detailed info to attcustomercare to get more help. THey do help. See if this link goes to the PM page - http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

Carl55 · ‎08-25-2012

I am having the same issue several times a week sometimes. AT&T dosen't seem to care. They always try to blame the wireing or the routers in your house every time you call them evan when they have been checked a few days or a week before. They always want you to unplug this unplug that wait so long then plug them back in again. DUH, When you have a brand new router there's a very slim chance that it will go bad after a few weeks of use unless you drop it from a high enough place to damage it.

My routers and modems has each lasted several years. The U-VERSE one is new.

AT&T dosen't want to tell you that theit fiber optic internet service is crap. They like taking your money each month. I would like to start paying them intermittantly, like a payment every other month like the service we get.