Inconsistent Download Speeds (stats posted)

[woodrrow]

I've been having really inconsistent download speeds off and on for the past couple of months. I have 1 line, 1 tv, no other modems or routers connected. There won't be any recordings on the tv, and my internet connects speed will plumet. I usually get about 2-6 mbps instead of my usual 16mbps out of 18max download, and this sucks for playing online games. 

Please let me know what you think about my Realtime stats. 

I appreciate it.
-Ben

[gregzoll_1]

You need to contact Tech Support. At your distance, I am surprised that you are not on Pair bonding, with a iNid.

[jamileh]

I think gregzoll's suggestion is a good one. 

Will you please send a private message to ATTCustomerCare with your name, account number, email address, phone number and the best time to contact you?




To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.

[woodrrow]

Ok Thanks! I just sent the message.

[ATTCustomerCare]

woodrow,

I have received your PM and will have a manager contact you soon.

Thanks -Ray, AT&T Social Media Manager

[woodrrow]

Ok thanks