02-10-2012 07:57:24 AM
I have recommended to many people that were unable to find codes to support their devices with the U-verse remote to get a Logitech Harmony.
Many of those people feel they do not want to, or should not have to spend their own money.
Others, have a very complex setup and are willing to spend to improve their viewing pleasure.
Seems like i always pick the tone that is the opposite of the posters philosophy. At any rate I am usually trying to be brief. A while back I provided a little more explanation of advantages of a Logitech Harmony on uverseusers.com. Here is a more detailed account that I offer so folks can see the real differences between the two remotes.
U-verse remote vs. Logitech Harmony Model 300 - Both can control four devices under one activity - Watch TV
Harmony remote must be able to do something no other remote can do to convince you to spend $30 to buy it so Logitech can make a profit.
Monster library of supported devices. (amazing how libraries grow over the years). You can predetermine support of make & model via web site. Since device support is defined in detail, customer service rep can help with problems,
Program - Enter device make model. When device is supported, all functions are supported. IR signals can be learned from device remote.
IR/function/button map - You can map any button to any function. You can pick buttons based on your preference, instead of someone else's. Logitech can add any new IR code format to function mapping via download.
Watch TV button - Turns on/off selected devices. Sets correct input. Ability to sequence devices and introduce delay between devices.
Change from Watch TV mode to individual device control with one button push. And, vice-versa.
Able to buy more advanced remotes for more money - more devices, more activities(e.g. Watch OTA, Watch DVD, Watch TV with HT sound), more display (LCD screen) of functions.
U-verse remote is provided free to watch U-verse TV. Support for some other devices is included so that it can be called "universal", but there is no business driver to spend money to assure full support of other devices.
Limited library of supported devices. (Too expensive to build complete library.) Vague lists by type/mfgr. No model detail. No definitive/comprehensive list of codes. If support not accomplished no way to find out if it should be supported. Since device support is not defined in detail customer service rep cannot help with problems.
Program- Enter an arbitrary code that may be difficult (or impossible) to determine or step through every possible entry, possibly finding some partially supported sets. No IR learning.
IR/function/button map - Button/IR map cannot change. IR/function map can only change if U-verse changes STB software.
Watch TV (ATT/power) - Turns on/off selected devices. Does not set input. No ability to sequence devices or introduce delay.
Default mode of operation is Watch TV (Channel change on STB, Volume on TV, Power up STB/TV). To vary operation requires reprogramming with special codes. No clear distinction between Watch TV and individual device control.
Point anywhere remote is only extra cost upgrade - provides RF (with STB distinction) and learning. New buddy TV is good if you already have supported equipment (e.g iphone).
02-10-2012 08:26:07 AM
I have a Harmony 880. I would be lost without it. My family room tv includes Samsung flat screen, Onkyo receiver, Bose 7 speaker surround system with 3 Accoustimas modules and Klipsch sub-woofer, Sony blu-ray DVD, Slingbox SOLO, Roku, and U-Verse DVR. With the touch of one button on the Harmony 880, I can 1) watch tv, 2) watch DVD, 3) watch Roku, 4) listen to CD's. 5) listen to radio. While watching tv, the remote controls all the functions of the U-Verse DVR. When I bought the remote, all of the devices were in the Logitech database and programming the remote was as simple as logging into their website and following the instructions.
02-10-2012 10:13:34 AM
In every room but one in our house has a Harmony (that one only has the DVR and a TV, no Blu Ray/DVD player in it) I couldn't reccomend these enough to anyone who has a TV, Sound system, TV box, and DVD player. After my parents figured out how to work my TV by just pressing one button, they went out and got themselves a harmony for their living room.
Resident Xbox ACE. Ask me almost anything about U-Verse on the Xbox.
Xbox Gamertag: americangame
When friending me mention that you found me on the AT&T forums.
02-10-2012 12:04:39 PM
We have a Harmony 700 and absolutely love it. We also recommended it to a friend who bought one, and cannot figure out how they did without it. I like the 700 because it can be recharged.
02-20-2012 12:22:25 AM
I would like to be able to single frame advance and slow-motion playback my Uverse recorded sports programs. I was able to do that with my old service at Time Warner but apparently not with Att-Uverse or at least when using the standard Uverse remote. Is there a remote option for Uverse that allows for this or does Harmony have a remote that functions with Uverse such as the Logitect 300 that has frame advance and slow-motion playback options?
02-20-2012 03:58:53 AM
02-20-2012 11:09:41 AM
aviewer - I take your word for it as far as that it is a function of the DVR. However, my understanding is that the Cisco box used by ATT U-verse has frame advance and slomo as functions according to a friend who was using a Harmony remote control system. It is just that someone like me using the "standard remote" does not have the function key to access those functions. It has been a while but I believe the same thing may have been the case with my old Time Warner System; and, or either they eventually upgrade the box functions through a remote upgrade to the cable box software. Back then, when I purchased a new Phillips Universal remote, I was able to access frame advance and slomo on the Time Warner System. As I say, I am pretty sure a friend said he had slomo and frame advance on his ATT system using a Harmony remote system. If that is true, I am wondering if the affordable Harmony 300 control (cost around $40), would work? I was interested in purchasing the upgrade ATT remote but I cannot get anyone to tell if it has or doesn't have dedicated slomo and frame advance buttons. Any thoughts on that? Does the Cisco box have those functions or, if not, is it possible for ATT Uverse to remotely upgrade the Cisco box software? Perhaps if enough people requested it, ATT Uverse would make it happen if it is not already in the Cisco box software.
02-20-2012 12:02:31 PM
To program the Harmony remotes ( I believe they all support the same devices) you enter the make/model of each device. It maps the functions available for the device to labeled and non labeled buttons.
Once this step is done there is a list on the programming computer of all the functions supported. You can peruse this list to find the slomo function.
I have actually done this for the motorola STB & did not find anything not supported by the standard remote. You can do the same if Logitech lists the Cisco models separately
For TVs I found some functions not on the TV remote (e.g.direct change of input).
The Harmony 200/300 do not have an LCD, there are some non labeled buttons that you can assign the unlabeled functions (e.g. four colored buttons). Starting with model 600 there is an LCD screen to display all functions.
If an att remote had slomo it would have come out in this forum. att can not update the remote. They can only assign existing button/IR to any function in the STB. They can download the STB change.
Logitech can change the remotes by down load. Herre is a summary - http://forums.att.com/t5/Remote-Controls/U-verse-R
Many posts have requested slomo.
02-20-2012 01:07:12 PM
09-13-2012 10:17:52 AM
I have used Logitech remotes many years and typically find it to be very user firendly. After switching to AT&T Uverse although thre is one function that my Harmony One can't seem to learn. When I'm using the channel Guide and try to press "OK" to select a show to watch the show, the button instead performs like the "Enter" key on the Uverse remote. I have checked the Logitech settings and even tried the IR Lean function to no avail. Does anyone have a solution?
09-13-2012 10:46:54 AM
If it is the one use and/or (independently) your other information says that it is not the Harmony sending the wrong signal.
One thing, that it could be is IR corruption. The code scheme used for u-verse is very fragile. There are many complaints about the IR not responding or changing the value. The most common (reported) is the phantom mute. The info button is corrupted to the STB mute. Since most people have the volume/mute set to TV, they need to reprogram the remote to un-mute.
I have recently been plagued by the DVR control buttons being corrupted to chan up or chan down (intermittently)
Make a tent or tunnel with a blanket or drop cloth from your arm to the STB so that you can click the remote buttons and the IR signal cannot be changed by ambient light. If the STB responds correctly, then you have an IR corruption situation.
Also, you do not mention the U-verse remote. I assume that works?? Which would be the one thing that says there is a problem with the Harmony.
I usually use my Harmony 700. When the battery needs a recharge I use the U-verse remote. I do find that the IR signal on the U-verse is somewhat better. Maybe it is stronger or better formed or better dispersed.
My point is that each device is different & variations can be within standards but still cause problems if each device is at the opposite extreme.
I find the DVR is worse than STBs. You could swap boxes to see if it helps.
You can also reposition the STB to hide it from the signal or try bouncing the signal off the floor or the ceiling.
Really interested in how you make out.
02-20-2013 10:54:12 AM
Same problem as the previous poster. Using ATT remote S10-S3. Logitech Harmony 659. All other buttons on Harmony seem to work correctly, but the central SELECT/OK button will not correspond with the OK button on the ATT remote. When I press the SELECT/OK button (Harmony) while watching TV, Viewing Options appears on the right side of the screen. When browsing for a channel (in the guide) and press the harmony SELECT/OK button, Guide Options appears on the right side of the screen. Can't select saved shows or movies, or anything else requiring the OK button on the ATT remote. Playing with the ATT remote, I found I get the same results as when I press the Enter (zoom) button (bottom right) of ATT remote.
Have tried to setup the Harmony Remote (like previous poster) with the 'Learn' command in the Logitech setup program, as well as the 'Learn Raw' command; does not fix the issue. Have tried your blanket / darkness trick (block out ambivalent light) and still am having the same problems. Please Help!
Thanks in advance!
02-20-2013 11:38:04 AM
How about cleaning the transmitter & receiver.
I say defective because there are so many out there with no problem. I do not know when I bought my 700 - at least a couple of years. My primary problem is FF can cause a chan up or chan down - only sometimes.
The OK signal must be close to the enter signal. Try to find the one on the other side. You would need to try all the buttons, including ones listed but not auto assigned. If you can find one that works you can assign it to the OK button. Also, give you more ammo when you talk to Logitech.
Odds are, you will not find one.
I would think the learning function would do the job. Since it does not, maybe it is the IR light itself that is defective. That is, the rest of the remote works fine, including taking in an IR code (learning) & a correct code is sent to the light, which corrupts the signal.