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Posted Mar 10, 2011
dvr stuck on record

dvr is stuck on record. tried rebooting and still stuck, will not stop.

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3-10-2011 2:09:54 PM
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Yes, when a recording is in process, the red light will appear on both the DVR and all the STB's.  Try this:

 

1. Reboot your RG by unplugging it for 30 seconds and then plugging it back in.

 

2. Once the RG completes rebooting, reboot the U-verse boxes on each of your 4 TV's.

 

3. If the red light recording appears, access the recording from the TV connected to the DVR and stop the recording.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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dvr stuck on record

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Mar 10, 2011
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Is a programming actually recording?  If so, are you able to stop the recording?

 

Also, try unplugging the DVR for 30 seconds, and then plug it back in.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Mar 10, 2011
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i dont think it is actually recording.when u try to stop it it says recording stopped but red light is on on front of stb and it wont let me watch all 4 tv's.rebooted several times.

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Mar 10, 2011
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Are you seeing this on the STB or the DVR?  I have seen this before on an STB.  I had to reboot the DVR, not the STB, to resolve.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: dvr stuck on record

[ Edited ]
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Mar 10, 2011
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dvr but the red light is on on all recievers

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Mar 10, 2011
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Yes, when a recording is in process, the red light will appear on both the DVR and all the STB's.  Try this:

 

1. Reboot your RG by unplugging it for 30 seconds and then plugging it back in.

 

2. Once the RG completes rebooting, reboot the U-verse boxes on each of your 4 TV's.

 

3. If the red light recording appears, access the recording from the TV connected to the DVR and stop the recording.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: dvr stuck on record

[ Edited ]
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Mar 10, 2011
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rebooting all 4 recievers seems to have fixed the problem. thanks

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Mar 10, 2011
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You're welcome!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: dvr stuck on record

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