Explorer
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29 Messages
Returning a Uverse Reciever
Whats the fastest way to return a Uverse receiver I am no longer using? And stop getting billed for it. Ive not been using it for over 8 months now and keep forgetting to return it somehow..
Explorer
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29 Messages
Whats the fastest way to return a Uverse receiver I am no longer using? And stop getting billed for it. Ive not been using it for over 8 months now and keep forgetting to return it somehow..
browndk26
ACE - Professor
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5.8K Messages
10 years ago
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Darknessrise
Professor
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2.4K Messages
10 years ago
So you currently have U-verse service and went to reduce the number of receivers? If so, please contact ATTCustomerCare by sending them a private message and ask to reduce the number of receivers.You may instead call up AT&T if you want an immediate response. Make sure to provide your account information along with the serial number of the receiver you want to remove from your account.
You'll then receive an email with the information you need. You'll have to go to your nearest The UPS Store with your account information stated by the email or bring the email printed out itself with you. They will ship it back for you.
For reference, here is the document referring to equipment returns:
http://www.att.com/esupport/article.jsp?sid=KB409172&cv=803#fbid=QIEv_mznMFr
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diggator
Explorer
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29 Messages
10 years ago
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