SomeJoe7777 wrote:
Certain people past 3000 feet are getting a device called the iNID, which is a different kind of 2Wire router. It's model number i3812V, and it replaces the 3800HGV-B that you have. It is capable of doing pair-bonding (using two pairs of wires to achieve an aggregate bandwidth greater than a single pair).
Those people on pair bonding can usually get the 25/2 profile if nothing is wrong with their lines despite their long distance. However, the i3812V is temperamental and a near-perfect installation is required to get it to work. AT&T has suspended deployment of the i3812V for this reason and is expected to resume when some bugs are shaken out.
There is a rumor floating around that all profiles will have 1 additional HD stream added to them in the near future. If you are moved to 25/2 and get 2HD/2SD, then it is possible if that comes to fruition that you will be able to get 3HD/1SD on the 25/2 profile.
Thanks for the info. The 2 SD/2 HD stream was live by the time I got home. I'm pleased, but it kind of concerns me that the tech said it wasn't possible yet it took nothing more than a 5 minute phone call to flip a switch somewhere and get a second HD stream. Was it the tech not doing his job, or a company that gives its customers the minimum unless they complain?
I still get a few audio drop outs on the 5.1 - but I'll live I guess. Today I got an email saying my rewards for sigining up were online to redeem - even though it hasn't even been a week since install and the policy says you have to wait 30 days. The Rewards page only shows a $50 award and a $100 award - even though the promotion I signed up under was a $50 and $200 award. The phone rep at the reward center said not all awards show up immediatly...but a quick search of "reward" under the Billing forums here seem to indicate this will be another thing I will have to calll and complain about to fix.
Why can't this be easy and hassle free?
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