11-16-2013 07:19:46 PM
Did you have a wireless receiver before? If yes, should still have WAP, the WAP can support two wireless receivers.
If need one then call or chat for one to be sent(shipped) or delivered, install requiring 4 hour appointment window.
11-17-2013 03:05:51 PM
I'm sorry if you were given a Wireless Receiver with no Wireless Access Point (WAP). I can help you get a WAP shipped to you and ensure your receiver is activated. I sent you a private message to discuss your account and continue assisting you via private message.