Just plug it back in if you need to return the equipment. There are no stickers on the box that prevent you from opening the box.
AT&T replace these boxes like hotcakes. There's never any questions asked when I have replaced my DVR box 4 times. That's before I decided to unplugged the fan instead of replacing every week 
Lodogg2221 wrote:Do you really think Id have said it wasnt the fan and it was the hard drive unless I had actually confirmed it in "some" way?
Well, nevermind. I know a lot of people insist on certain things when they havnt checked it, but that is not the case here...its the HD, and ATT/Motorola need to get off their collective a*** and get it taken care of...
I am just guessing that the HD is a cheaper or different version that the ones that do not make noise...
Good point. How did you confirm it? Did you try unpluggin the fan?Thats all I am asking you to try It takes a mere 5 minutes at most. Perhaps you can do the community a favor and confirm that it can be both the fan and hard drive.
If there's room, maybe put something under the STB that elevates it and gives more airflow, like wood blocks or something under each corner?
Let us know how your experiment works with it on its side. 
seadoodude1 wrote:I have had the U-verse service for one week and been thru 4 DVR boxes. How ATT plans on making money on the service is beyond me. These boxes are crap. Box #1 went out after 1 day with bad video. It would work until the unit got warm, then the video goes out slowly to a blank screen. Box #2 had the high pitched noise, wife and kids said it has to go. Box #3 froze up on a regular basis, several times a day. Box #4 is still working but has the high pitched noise. My ears are still ringing.
The service has been superb, but the equipment is flawed. I may be forced to go back to Dish. I guess I will try un-plugging the fan as has been mentioned because this noise is driving us crazy. Unfortunately I have been fighting with this system for most of my Thanksgiving vacation. Thanks AT&T. And why don't your service personnel know about this problem?
Just a suggestion seadoodude1, give AT&T a call and request for a technician dispatch to take a look into your system and equipments. Because as far as I know, you are still under their 30 days maintenance period. Meaning, your uverse is not yet at it's maximum potential. My advice is, be patient and give it a chance.
SomeJoe7777
FuzioN wrote:
seadoodude1 wrote:I have had the U-verse service for one week and been thru 4 DVR boxes. How ATT plans on making money on the service is beyond me. These boxes are crap. Box #1 went out after 1 day with bad video. It would work until the unit got warm, then the video goes out slowly to a blank screen. Box #2 had the high pitched noise, wife and kids said it has to go. Box #3 froze up on a regular basis, several times a day. Box #4 is still working but has the high pitched noise. My ears are still ringing.
The service has been superb, but the equipment is flawed. I may be forced to go back to Dish. I guess I will try un-plugging the fan as has been mentioned because this noise is driving us crazy. Unfortunately I have been fighting with this system for most of my Thanksgiving vacation. Thanks AT&T. And why don't your service personnel know about this problem?
Just a suggestion seadoodude1, give AT&T a call and request for a technician dispatch to take a look into your system and equipments. Because as far as I know, you are still under their 30 days maintenance period. Meaning, your uverse is not yet at it's maximum potential. My advice is, be patient and give it a chance.
that did make me giggle, maybe you didn't mean to express it that way. happens to me all the time...
showtime48 wrote:
FuzioN wrote:
seadoodude1 wrote:I have had the U-verse service for one week and been thru 4 DVR boxes. How ATT plans on making money on the service is beyond me. These boxes are crap. Box #1 went out after 1 day with bad video. It would work until the unit got warm, then the video goes out slowly to a blank screen. Box #2 had the high pitched noise, wife and kids said it has to go. Box #3 froze up on a regular basis, several times a day. Box #4 is still working but has the high pitched noise. My ears are still ringing.
The service has been superb, but the equipment is flawed. I may be forced to go back to Dish. I guess I will try un-plugging the fan as has been mentioned because this noise is driving us crazy. Unfortunately I have been fighting with this system for most of my Thanksgiving vacation. Thanks AT&T. And why don't your service personnel know about this problem?
Just a suggestion seadoodude1, give AT&T a call and request for a technician dispatch to take a look into your system and equipments. Because as far as I know, you are still under their 30 days maintenance period. Meaning, your uverse is not yet at it's maximum potential. My advice is, be patient and give it a chance.
that did make me giggle, maybe you didn't mean to express it that way. happens to me all the time...
That is absolutely correct showtime48. I do accept any corrections coming from Master of the Universe, I mean master of uverse like SomeJoe7777 but I would really appreciate it if he will do it in a nicer way though.
But I did tell the truth that UVERSE is not yet in it's maximum potential, did I showtime48? Phase 2 and 3 of the THDVR is not yet released and there's more to come, I suppose.
FuzioN wrote:Hey SomeJoe7777, be careful how you talk dude. You're not being friendly anymore. I just wanna help him by giving him advice that I know can help him in some ways. I always notice that if I post something, you always tend to disagree and bombard me with phrases that is not friendly in nature. You can always talk to me in a more courteous manner dude. I'm just trying to help here. What's wrong with that?
I know you are better skilled than I am. I even do not consider myself close to your level. From 1-10 and 10 being the highest, you are at 10 and I'm at 1. The only thing that I don't like about you is that you are being rude pal. If you think that I am posting wrong information, just tell me politely. Not that you always post negative comments about me.
Actually FuzioN, I think Joe was being quite tactful. In fact, much more so than many other posts I have seen on here.
I think he is just tired, as are many of us, myself included, of correcting you time after time when you post wrong information, like this..... Because as far as I know, you are still under their 30 days maintenance period. Meaning, your uverse is not yet at it's maximum potential.
You made a suggestion to someone else in another thread that need should research the product before signing up for it.
I suggest you really sit down and read through many of the posts on here and find out what is fact and fiction. It's amazing what we have all learned on here, but even more amazing, on the times when I have called for TS and then explained something to them and they have found out what I have told them to be true, the reactions from the people on the other end of the line.
We, the end-users, are calling them for help and end up educating them!
Pip wrote:
FuzioN wrote:Hey SomeJoe7777, be careful how you talk dude. You're not being friendly anymore. I just wanna help him by giving him advice that I know can help him in some ways. I always notice that if I post something, you always tend to disagree and bombard me with phrases that is not friendly in nature. You can always talk to me in a more courteous manner dude. I'm just trying to help here. What's wrong with that?
I know you are better skilled than I am. I even do not consider myself close to your level. From 1-10 and 10 being the highest, you are at 10 and I'm at 1. The only thing that I don't like about you is that you are being rude pal. If you think that I am posting wrong information, just tell me politely. Not that you always post negative comments about me.
Actually FuzioN, I think Joe was being quite tactful. In fact, much more so than many other posts I have seen on here.
I think he is just tired, as are many of us, myself included, of correcting you time after time when you post wrong information, like this..... Because as far as I know, you are still under their 30 days maintenance period. Meaning, your uverse is not yet at it's maximum potential.
You made a suggestion to someone else in another thread that need should research the product before signing up for it.
I suggest you really sit down and read through many of the posts on here and find out what is fact and fiction. It's amazing what we have all learned on here, but even more amazing, on the times when I have called for TS and then explained something to them and they have found out what I have told them to be true, the reactions from the people on the other end of the line.
We, the end-users, are calling them for help and end up educating them!
I will be more than happy to admit my mistakes pip just as long as I am politely corrected. I don't have issues on me being corrected if I posted wrong info. He just have to ask. This forum is meant to be a user friendly environment. These are the statements in the guidelines that I am looking to be observe, at least.
AT&T provides these forums as a service to its users and customers, to help them exchange ideas, tips, information, and techniques related to our wireless services. The AT&T U-verse U-talk Forum is here for the enjoyment and benefit of all members and are accessible to all who register and are 18 years of age or older. Like any community, the U-talk Forum is most valuable when everyone obeys certain basic guidelines and rules for online behavior. These guidelines and rules are presented here so that you know what is expected of you and what you can expect from other participants when using the U-talk Forum. By registering and using the U-talk Forum you agree to follow the AT&T U-verse U-talk Terms of Use and these Usage Guidelines. In case of discrepancy between this document and the AT&T U-verse U-talk Terms of Use, the AT&T U-verse U-talk Terms of Use will prevail.
- Keep it courteous -
Everyone wants to have a positive experience while on the U-talk Forum - please make sure that you are not detracting from any other user's experience. In particular, please refrain from posting anything unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable or injurious to third parties. Your opinions are always welcome, but personal attacks and harassment ("flaming") in the Forum or through private messaging is not acceptable, nor is any use that is not in strict compliance with the AT&T U-verse U-talk Terms of Use.
- Be careful -
Most people are happy to help out on these Forums, but remember that their advice is theirs only and that you are responsible for deciding whether or not to follow it. If the advice given by a user sounds wrong to you, do not try it. You should not post personal information on these Forums including your name and address, age, or phone number. Furthermore, if any user asks you for personal information, such as an account number, address, password, or credit card number, do not provide it.
