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HDMI Input Suddenly gone to "No Signal"?
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12-09-2009 06:52:03 PM
I have had nothing but problems with AT&T U-verse for past 6 weeks. From a promise of $200.00 in rebates to 3 separate service calls for differing issues. Still having problems.
Is anyone aware of a fix for this issue? AT&T technical telephone service didn't help. Now awaiting a field rep---again.
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I have a brand new SONY BRAVIA 46" Model # KDL-46V5100 Television. I have my AT&T box (Scientific Atlanta P/N #4012963) to the HDMI 1 on the TV. Although the picture still wasn't as crisp as at Best Buy, it was working satisfactory on all HD channels. Then yesterday, during the middle of a an HD program, the signal went out. "No signal" in the lower left of my screen. When I connect cable to the TV, and I put the INPUT on the TV to "TV", then I do get a signal and do get programming. But there isn't enough Data being received to fill the screen as with the HDMI cable. The AT&T tech rep told me my HDMI cable troubleshooted for an hour, then told me my HDMI cable went bad. So I purchased another $60.00 cable today, and am getting the same result.
Re: HDMI Input Suddenly gone to "No Signal"?
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12-09-2009 07:18:57 PM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-10-2009 12:00:37 AM
Yep, you need a service call and the techs carry HDMI cables on their trucks they will supply for free.
In the future you may want to consider purchasing your cables though monoprice.com that sells HQ cables at very low prices. Here is a HD HDMI cable for under $10 and a $5 HDMI cable would probably work fine too.
Keep in mind that Best Buy displays the highest quality 1080p signal they can play on all their HDTV's to make the sale. You will only get this same signal at home through Blu-Ray. I have a Sony HDTV and my son has one (KDL-46Z5100) very similar to yours. You can get a very good quality picture from them through U-verse.
Good luck.

Re: HDMI Input Suddenly gone to "No Signal"?
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12-10-2009 02:21:28 PM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-11-2009 08:20:29 PM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-22-2009 03:00:45 PM
I am facing a similar problem. I can say the issue is not with ATT or HDMI cable. A month back I got ATT U-verse and SONY BRAVIA 52" Model # KDL-52V5100 Television. Everything was working great. Couple of days back I switched to Dishnet for the TV. Everything worked fine for 2 days and then I got the 'no signal' message from HDMI input. I suspected the dishnet DVR and called dishnet work support. They were glad to send me a replacement DVR box. Meanwhile I did some troubleshooting; I tried with 2 other HDMI cables. Also from 2 other High definition sources. I got ' no signal' with all the 3 HDMI cables ( 2 of these cables are gold plated costing about $30 each) and also from my other HD sources. All these cables and connections used to work. I tried using composite and component cables instead of HDMI cable. I could see pictures from all these sources. So my conclusion is problem is with the TV's HDMI input ports. HDMI signal from 3 different HD source using 3 different cables cannot go bad ( give no signal) at the same time. I also tried with all the 4 HDMI port of the TV and I got 'no signal' at all the ports. Initially I didn't believe it is a TV problem but not anymore.
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 06:04:54 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 07:26:17 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 07:32:35 AM
morehd wrote:
I'm pretty easy on AT&T, but c'mon they need to fix this. I have numerous hookups to my TV and with HDMI there is far less clutter. Even when the HDMI works, it crushes blacks. For a company to tell you to go to lesser technology to "fix" their problem is ludicrous.
Yes, HDMI is digital, and Component is analog. But I think calling it "lesser technology" is a bit extreme. If it works better, how is it "lesser" ?
Digital does not mean "better". I personally feel that Component gives a much more natural picture, and removes some of the sharp noise present in a pure digital signal. Our eyes don't see the world digitally, and our ears don't hear it that way, so why the push to make everything digital?
I want the best picture I can get, given the equipment I have. If the U-Verse receiver messes up HDMI, then I will use Component. Don't let a false mystique surrounding "digital" prohibit you from using the best thing available to you, even if it uses 4 or 5 wires instead of 1. ![]()

Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 07:52:26 AM
SomeJoe7777 wrote:
Yes, HDMI is digital, and Component is analog. But I think calling it "lesser technology" is a bit extreme. If it works better, how is it "lesser" ?
Digital does not mean "better". I
I agree with you 100%. All digital really means is the signal should remain constant from start to finish. All things being equal a digital signal will not degrade. BUT, if the signal is junk to begin with, the fact that it is digital is not going to improve or correct the junk. It merely means you can be sure you got the exact same junk that was sent out in the first place. ![]()
Don't forget, computer virus' are digital too.
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 08:21:04 AM
So Jim what are you saying? Are you saying Uverse has a crappy signal to begin with so use Component cables? I'm sorry I don't think you will see anywhere that component cables are better than HDMI, except on this forum. Conventional thinking at it's best says that there is very little difference, and when HDMI first came out cables were $100 so the advice was to stick with Component. Now with quality HDMI cables at $10 the price advantage of Component is gone. And let's not forget the digital sound that is carried with HDMI. Sorry AT$T needs to to better than "use component".
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 08:26:04 AM
morehd wrote:So Jim what are you saying? Are you saying Uverse has a crappy signal to begin with so use Component cables? I'm sorry I don't think you will see anywhere that component cables are better than HDMI, except on this forum. Conventional thinking at it's best says that there is very little difference, and when HDMI first came out cables were $100 so the advice was to stick with Component. Now with quality HDMI cables at $10 the price advantage of Component is gone. And let's not forget the digital sound that is carried with HDMI. Sorry AT$T needs to to better than "use component".
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 08:39:33 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 08:49:06 AM
morehd wrote:
Sorry AT$T needs to to better than "use component".
And on that statement you and I agree 100%. Don't get me wrong - I want to use HDMI. Its just the fact that is causes too many problems between my equipment and Uverse's crappy DVR box. Component seems to smooth out some of those "rough edges" and makes it a little more enjoyable for my family. I'm still hoping AT&T finally grows out of these problems and I get the best picture and sound out there.
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 09:03:14 AM
morehd wrote:So Jim what are you saying? Are you saying Uverse has a crappy signal to begin with so use Component cables? I'm sorry I don't think you will see anywhere that component cables are better than HDMI, except on this forum. Conventional thinking at it's best says that there is very little difference, and when HDMI first came out cables were $100 so the advice was to stick with Component. Now with quality HDMI cables at $10 the price advantage of Component is gone. And let's not forget the digital sound that is carried with HDMI. Sorry AT$T needs to to better than "use component".
I know you were responding to the other poster, but I'll give you my opinion as well.
I believe every provider has a crappy signal. U-Verse, Comcast, Brighthouse, Cox, Time-Warner, Charter, DirecTV, Dish, etc. All of them compress the signal, some more than others. Compression is evil. It intentionally throws away picture information to reduce bandwidth requirements. And the compression operation introduces artifacts that can ruin the picture. Many of those artifacts are digital noise. So you're left with a signal in your home that is crap when coming out of the STB, no matter what interface it's coming out of.
I have two HD interfaces on my box, Component and HDMI. If the Component cables can introduce the slightest blurring (they do) which can remove some of the digital noise left by the compression, that's a good thing. HDMI will not. HDMI will faithfully deliver the digital noise directly to your TV, with no loss or degradation. You will be able to see every compression artifact in stunning detail. ![]()
I'm not really interested in "conventional wisdom", or how many forums say HDMI is better or how many forums say Component is better. I'm only interested in the picture quality that appears on the TV, as I see it with my own two eyes, because that's the final word. You should be too. You should hook up a set of Component cables on your TV, and flip back and forth between Component and HDMI and look at the picture and see which one you like better. Don't take my word for it or anybody else's word for it -- you should make your own decision.
As far as the sound, what's wrong with optical? That's the same Dolby Digital stream you will get over HDMI -- same 5.1 surround.
If you have a choice between lots of digital noise and crushed blacks vs. proper blacks and less noise, which would you choose? Does it matter what kind of wire delivers that performance? You're not sitting on the couch staring at the wire ... you're watching the picture.
Now, if you want to argue that AT&T has work to do on the HDMI implementation to fix the crushed blacks and work to do on the HD encoding to improve the picture quality, those are legitimate, separate arguments that indeed should be made.
Also, keep in mind that this rationale that I'm going through here is based on U-Verse (or other providers) as the source material. If we were talking about a Blu-Ray player as the source material, then HDMI wins primarily because of lossless audio and 24p support. Although even there, arguments can be made that Component+Optical can give almost equal performance under certain conditions.

Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 09:32:08 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 10:12:23 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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12-23-2009 11:44:35 AM
Re: HDMI Input Suddenly gone to "No Signal"?
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01-30-2012 07:34:21 PM
Same Sony TV KDL40V5100 TV Cisco Uverse Box No issue with any Samsung TVs ( three different models) Sony will not negotiate the port on an intermemitent basis Latest frimware on the sony TV Have swaped 4 cisco boxessame results various cables same results got frustrated and went back to the component in no issues
ATT/CISCO need to get togeether and sort this out
Sony has secured the content so well Its not useable
This will be my last Sony product
Re: HDMI Input Suddenly gone to "No Signal"?
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01-30-2012 07:39:10 PM
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.
Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multipleposts in a single thread. This will help other users find this information too!!








