11-23-2012 03:45:36 AM
I'm having issues with my DVR. For the past three days, once a day, I can hear the DVR doing something - it's a low sign, as if the DVR is receiving something. After the noise stops, my TV can no longer find a signal. I tried hard reboots about 5 times with no success. I then held the on button until the DVR lights come on.
The on/off button does reset my system, and it indeed works. This problem has been happening for the past 4 days. There's no specific time that it happens. I also have the blue light is constantly on now with the green light. I've never seen the blue light lit during use.
Has anyone else had this experienc?
11-24-2012 07:40:35 AM
It looks like your DVR is in the process of failing. Call TS using the phone number in my sig and let the CSR know what is happening with your equipment. They should offer to replace the DVR at no cost to you. Unfortunately if you have any unwatched recordings on your current DVR they will be lost. But your programmed and series recording information will be downloaded into the replacement DVR.