go-phone data pkg

[cantput]

if I bought a $25 data pkg [1gig] and then renew before 30days with a $5 data package [50mb] will the leftover data roll over and add to the $5 pkg  ------- also can I sign up for auto-refill on my data pkg --- I didn't see it on the site.

[wilcre ACE - Expert]

unfortunately if you refill before the expiration date of the plan already in effect the new plan will override the old plan. As for the refill I can not recall at this time, but some one will be along shortly with the answer or you can call customer care and they can tell you.

[HiCap]

"if I bought a $25 data pkg [1gig] and then renew before 30days with a $5 data package [50mb] will the leftover data roll over and add to the $5 pkg  ------- also can I sign up for auto-refill on my data pkg --- I didn't see it on the site."

Yes to both questions.  Data rolls over as long as you renew each month, put in on auto renew, you can do this online.  Good idea to buy  the 1GB $25 first month, then $5 plan each month until you run low on data, than buy the $25 plan for one month,  then back to $5 plan.

[cantput]

thanks for the responses - I don't know why ATT has to be sooo bone headed on these issuse

this is from their site -- this message appeared when I removed the Auto-Refill option on my $25/250min/90days option

Auto-Refill

You are not currently enrolled in Auto-Refill

GoPhone wireless number:

You can choose any refill amount and we will automatically charge your credit card, debit card or checking account. Each time your Auto-Refill payment occurs, any remaining balance will carry over to the new expiration date. We will send you a text message to your wireless phone each time your Auto-Refill payment is completed. a few days ago my account Auto-Refilled and the180 min left in my acct were replaced by the new 250min -NO CARRY-OVER I removed the Auto-Refill option on my $25/250min option thinking I might manualy fill it before it expires - ie in 2mos but ??? from my acct: Account Balance Expiration Date -01/06/2013    Rate Plan Expiration Date  11/08/2012   am I reading their information wrong or is ATT misrepresenting the Carry-Over feature I am also not able to find an option to Auto-Refill my data plan thanks in advance for any clarification on this issue

[cantput]

ok - I found the Auto-refill for data in features and enrolled in the $5 refill to my acct [which is still above 1gig of data] - I will see if it wipes out my balance when it refills or if it carries over as ATT's info says it will

I also re-instated the auto refill on my talk minutes - although it DID wipe out my balance and replace it with the new 250min a few days ago when it auto refilled

there is absolutely no reason this stuff should be so confusing