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I can't access my voicemail. PLEASE help.
My husband bought me a prepaid go phone card a few months ago. I think he set the voicemail up. I was without the phone for a month and a half. Now I have it on again. I couldn't remember if the voicemail had been set up or not but he always uses the same 4 numbers so I knew what it was if it WAS set up. I have a voicemail, I called and put the number in and it says its incorrect and will not let me go any further. The AT&T phone number says it can't find my phone number and so it wont even let me talk to someone. It tells me to go to a store. I'm disabled and I think thats ridiculous anyways. So, I call the local store. He didn't know what to do either. He told me to turn my phone on and off, try pushing *-#, and said the voicemail might be down and he had no further info. Ugh. I restart phone, and I call and hit *-# and it asked for my mail number and when i put the number in or NOT it says to try again later. PLEASE help.
Accepted Solution
Official Solution
Wild Banchi
Master
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10.2K Messages
10 years ago
http://www.att.com/esupport/article.jsp?sid=KB92829&cv=821#fbid=xoR3wTS1mLY
It's strange that the system could not detect your phone number... Are you sure that your phone is still active? You can do this by dialing *777# or by logging into your Pay As Yo Go online account here:
https://www.paygonline.com/websc/index.jsp
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cassie2003
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25 Messages
10 years ago
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ZugelBoy
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1 Message
10 years ago
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Wild Banchi
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10.2K Messages
10 years ago
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