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iPhone Messaging 200 no longer available?
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09-14-2012 12:31:41 PM
Trying to upgrade to iPhone 5 and I do not see the iPhone Messaging 200 choice in the Add Services step. How do I proceed to check out without making changes to my currrent plan which has this iPhone Messaging 200?
Thanks
Re: iPhone Messaging 200 no longer available?
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09-14-2012 01:30:09 PM

Re: iPhone Messaging 200 no longer available?
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09-14-2012 01:32:14 PM
TamTT wrote:Trying to upgrade to iPhone 5 and I do not see the iPhone Messaging 200 choice in the Add Services step. How do I proceed to check out without making changes to my currrent plan which has this iPhone Messaging 200?
Thanks
You don't see it because it is no longer available. Is there an option to not select anything under the Add Services step? If so, I'm pretty sure that if you don't select anything, then whatever you currently have remains in force.
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Re: iPhone Messaging 200 no longer available?
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09-14-2012 02:03:23 PM
Yes, there are 2 options, Unlimited and Pay per Use, in Messaging section. At least one must be selected!
Thanks.
Re: iPhone Messaging 200 no longer available?
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09-14-2012 02:39:51 PM
TamTT wrote:Yes, there are 2 options, Unlimited and Pay per Use, in Messaging section. At least one must be selected!
Thanks.
Apparently others are reporting the same issue so not sure there is anything you can do about it as it sound like an ordering glitch and no way of telling when or if it will be corrected. Other people have reported successfully keeping their old message plan by placing their order through Apple so you might want to go that route. Your other options would be hold off on placing the order (hoping they fix this), try to place the order through customer support or go ahead and place the order and have customer support re-instate the 200 message plan afterward.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Re: iPhone Messaging 200 no longer available?
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09-14-2012 06:05:20 PM
sandblaster wrote:
TamTT wrote:
Yes, there are 2 options, Unlimited and Pay per Use, in Messaging section. At least one must be selected!
Thanks.
Apparently others are reporting the same issue so not sure there is anything you can do about it as it sound like an ordering glitch and no way of telling when or if it will be corrected. Other people have reported successfully keeping their old message plan by placing their order through Apple so you might want to go that route. Your other options would be hold off on placing the order (hoping they fix this), try to place the order through customer support or go ahead and place the order and have customer support re-instate the 200 message plan afterward.
I didn't think that you could use the old iPhone 200 text messaging/unlimited data plan with any phone but the original iPhone. OP, are you upgrading from the original iPhone?

Re: iPhone Messaging 200 no longer available?
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09-14-2012 06:52:36 PM
21stNow wrote:
sandblaster wrote:
TamTT wrote:
Yes, there are 2 options, Unlimited and Pay per Use, in Messaging section. At least one must be selected!
Thanks.
Apparently others are reporting the same issue so not sure there is anything you can do about it as it sound like an ordering glitch and no way of telling when or if it will be corrected. Other people have reported successfully keeping their old message plan by placing their order through Apple so you might want to go that route. Your other options would be hold off on placing the order (hoping they fix this), try to place the order through customer support or go ahead and place the order and have customer support re-instate the 200 message plan afterward.
I didn't think that you could use the old iPhone 200 text messaging/unlimited data plan with any phone but the original iPhone. OP, are you upgrading from the original iPhone?
Assume the OP is talking about the 200 text/$5 texting plan, not the original 2G iPhone 200 text/unlimited data $20 plan.

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09-14-2012 07:29:31 PM
Re: iPhone Messaging 200 no longer available?
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09-14-2012 07:45:23 PM
dwill05 wrote:
21stNow wrote:
sandblaster wrote:
TamTT wrote:
Yes, there are 2 options, Unlimited and Pay per Use, in Messaging section. At least one must be selected!
Thanks.
Apparently others are reporting the same issue so not sure there is anything you can do about it as it sound like an ordering glitch and no way of telling when or if it will be corrected. Other people have reported successfully keeping their old message plan by placing their order through Apple so you might want to go that route. Your other options would be hold off on placing the order (hoping they fix this), try to place the order through customer support or go ahead and place the order and have customer support re-instate the 200 message plan afterward.
I didn't think that you could use the old iPhone 200 text messaging/unlimited data plan with any phone but the original iPhone. OP, are you upgrading from the original iPhone?
Assume the OP is talking about the 200 text/$5 texting plan, not the original 2G iPhone 200 text/unlimited data $20 plan.
You're right. I checked TamTT's other posts and he/she is coming from an iPhone 4.

Re: iPhone Messaging 200 no longer available?
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09-15-2012 08:30:22 AM
I ordered my iPhone 5 via the Mac Store app and was given the choice of "unlimited" or "pay per use". I could not proceed with order unless I picked one of those options. I chose "pay per use" and now hoping I can contact ATT to make sure they do not change my 200/$5 texting plan as I was not making any changes to my voice/data/text options.








