Troubleshoot your device issues
haiola06's profile

Contributor

 • 

1 Message

Monday, December 15th, 2014 11:12 PM

porting number

If I am porting my number to a new device but waiting for the device to arrive is the old device suspended or does it continue to work till the new device has arrived and fully in working mode?

Accepted Solution

Official Solution

ACE - Sage

 • 

116.6K Messages

9 years ago

The new device is not activated until it arrives. Until then your current phone will work.

Contributor

 • 

2 Messages

7 years ago

I just want to port my number to this device

ACE - Sage

 • 

116.6K Messages

7 years ago

@Jenn45   The OP was using a wrong term.  When you buy a new phone with the same carrier, your number is not ported or transferred.   It's only an upgraded phone.  

If you bought a new phone, or are brining your own phone to ATT, you can get service by contacting ATT directly.  This is NOT ATT.   

If you have a problem activating after you get service and a phone then that is the question you need to ask.  

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.