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Troubleshoot your device issues
billscheffel's profile

Contributor

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1 Message

Tuesday, December 16th, 2014 1:38 PM

Cant send or receive texts

Tneres a number missing on my messaging setting (+610.....)I think thats how it started, and now i can't send or recieve texts. My phone is the old flip style with no label on it so i have no idea of brand. I tried taking the battery out and putting it back in. Tried putting my own phone number in...bad move! Any suggestions???

Former Community Manager

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10.4K Messages

9 years ago

 

Hi @billscheffel 

 

There are different messaging center numbers for different areas. You can try power cycling the phone by removing its battery and restarting, that might force it to redownload the correct settings. Other option is to call technical support at 1-800-331-0500 (You'd want to use a different phone as they'll need to troubleshoot your cell phone) for help.

 

Thank you,

Dmitriy

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