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RStorez's profile

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2 Messages

Tuesday, September 16th, 2014 1:54 PM

"An Error Has Occurred" page every time I attempt to upgrade my line.

I'm tired of seeing this page. It throws me this hand off error every time I attempt to upgrade my line via web.

 

 

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Contributor

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1 Message

10 years ago

I am having this same problem. Have been for months! This is so annoying. Did you ever get any resolution to this issue? I really don't want to have to make a special trip to at&t store for this. Thanks!

Mentor

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61 Messages

10 years ago

Unfortunately the same thing happened to me when I tried to preorder my phone over the web.. happened all day, I had to literally go to my nearest ATT store to get through it but now I am receiving the following error messages when I try to check my order status online:

 

  • E0080: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.

 

  • E0019: We were unable to find your order. If you have recently made a purchase, please verify your order confirmation number or search using your wireless number. You may also check your order status by dialing 877.782.8870.
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