Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
I've heard talk about how ATT is "working on their network coverage" and plans to provide 3G service in Northeast MI "in the coming months". Well, now that another 2 year contract has expired, I'm seriously wondering if I would be better off jumping to Verizon. The EDGE data network up here if virtually useless. 5 full bars, yet extremely poor data transfer.
Can anyone provide an HONEST answer as to when this coverage is planned to be upgraded??? Verizon has had 3G for quite a long while up here...
I guess for ATT that is tons. Looking at the rest of the U.S., it looks like NE lower, da U.P and north WI. are the red headed step children for 3/4g. There are very few other areas still on Edge. Even though I don't live up there and only go once 1-3 times a year, if they don't upgrade virtually all of the U.P., I will certainly be going Red.
ATT is an embarrassment for N. MI people right now.
Yes indeed the coverage map shows 3G in Grayling. There is another forum where people are saying the same thing....that they didn't actually turn it on until a week or two after the coverage showed up on the map. I am eagerly awaiting to here from JREwing53 as to whether or not they activate the tower in Pickford tomorrow and keep to their word.
It's Sunday, July 14, and the big roll of cable is still hanging on the poll. And the gate is shut. Tomorrow is supposed to be the day.
Funny that I was golfing yesterday two miles north of Pickford, and I can see the tower off in the distance, and my phone has no data. Not even Edge. And this is in their so called 4g area. I sure hope this 4g is better.
I drive the Au Gres - Tawas - Oscoda US-23 corridor every day for work. And the service is abysmal. I'm so irritated with AT&T that even if they were to upgrade their service before my contract is up, I might still switch.
Even Edge is next to useless most of the time. With my iphone4s constantly trying to refresh, with no results. With the "E" lit up, I can't even send iMessages most of the time; having to click them to revert to traditional text messages.
I keep hearing that the upgrades are coming, they are coming. So I don't get it? Are they straight up lying when they say this? Is there some miscommunication going on? Or are they really doing something?
So glad I've been paying data fees for years, when I never even use 1/4 of my allotment; as it is just not possible to use more under these circumstances.
I'm just so frustrated with the service. I NEVER recommend AT&T to anyone, even if they live somewhere with better service.
I think I'm going to go with Republic Wireless in the fall. Using their WiFi/Sprint network, they are tough to beat at $20/month with unlimited everything.
Hear what I'm laying down AT&T?? The rest of the gang is eating your lunch!
It's July 15, the date of the supposed activation to 4G. 11:00 a.m. and the gate is shut, the roll of wire still on the pole, and nobody around. Anyone want to bet that it won't happen today?
I was on the way Home from ann arbor after we got past the mackinac bridge "4G" goes back to E. I did notice though along US-2 from Gulliver on down the are big rolls of orange conduit it loks like on the side of the road. Crews were working burying it this afternoon. Are they laying fiber?
Wow. I'm sure it will be soon and hopefully they will fill the gap between there and Gaylord. There were comments made about the coverage being shown on the map before they active the towers on Howard Forums.
Well, it's July 16 and NO 4G!!!! I might as well forget calling into customer service. They have given me two dates that have come and gone. I just wish Verizon would get a tower around here so I could switch. The people here in Pickford, Michigan are really upset with AT&T. I don't think they care at all about us here in the Upper Peninsula.
Sadly, there is no one to turn to. The cell service sucks here, the interenet speeds suck, and to get someone to talk to who cares is impossble.
And how can AT&T display blatently false advertising on their website claiming there is 4G in our area when there is not? Here is the latest data coverage map of our area, and I can tell you that there is no 4G in 80% of this area where they claim it exists. I am frustrated.
Oh ok cool. Thats good to know. Now I know what to look for in my area. There were lots of rolls of it and crews were working on it. So hopefully that means thwere will be 3G/4G all the way up to the bridge soon.
I'm not sure. I do know that but as we got closer to the bridge I did have E even though I saw towers right off I-75 that clearly had 3G/4G antennas on them.
I have another question. On M-35 between Perkins and Gwin there is only E data service. Now will they still have to lay fiber down to upgrade the McFarland tower if Charter internet runs along the highway?
Interesting question. If Charter has a fiber cable on the poles along the road near the tower I would say yes. If AT&T is willing to pay Charter for the use of it, but then again if there are other AT&T towers on the same loop that need to be backhauled, they might wait to lay new fiber. They have been very lax in regards to upgrading northern MI but when Verizon opted to skip upgrading their network to EVDO Rev. B and jump right to LTE, AT&T really got caught. IMHO, AT&T should have worked out a roaming partnership with T-Mo instead of trying to buy them. That would have given both carriers virtually the same LTE and AWS footprint (spectrum wise) as Verizon.
EDIT: Well I called AT&T this evening and was on the phone for a good 45 minutes and got to talk to Tier 1& 2 support. It was confirmed from both people I talked to that indeed there is no 3G or HSPA"4G" coverage in Pickford, or from the tower south of Pickford and there was no timeframe given on their computer either as to when the tower will get upgraded service.
I also asked Tier 2 to check and see when the areas around Gaylord will be getting expanded 3G/4G. This person told me AT&T's system indicated that several towers including Grayling, Frederick, Johannesburg, Lewiston, Atlanta, Hillman, Mio, and other areas are slated to get 3G service by the end of this month. Basically there will be coverage from Petoskey all across to Alpena along M-32. Also, both confirmed that their entire network is supposed to be upgraded to at least 3G by years end. Now, along with no info on the tower in Pickford, there was no timeframe given on the tower in Lovells either.So that is a very tall order in which we will have to wait and see.
Just a quick note. Verizon's new coverage map is out and it looks like the entire lower peninsula is lit up with LTE. Also, De Tour Village and the western part of Drummond Island are lit up as well.
I've heard from several people from Detour that Verizon has really good coverage there. The minute Big Red lights up here, I'm bolting to Verizon. Can't figure out why Verizon has no coverage around Pickford. But I was talking to a Verizon person a few weeks ago, and he indicated that they were trying to get access to an existing tower two miles straight east of the ATT tower. If that happens, then everyone around here will be switching to Verizon.
I'm curious when you were talking to the ATT people, if they said anything as to why their coverage map shows 4G here when they admit that it doesn't exist.
Confirmed that Verizon has 4G LTE in Detour Village and Drummond Island. And I hear that they will be putting up some more towers here in the Eastern UP. ATT is still on Edge.
Is there an actual tower in Pickford? To me it looks like the tower is south of Pickford and has no indication of 4g. It looks like the "4g"on the map is fall out from the tower in Rudyard, which the map for some reason "predicts". It must be because of the East wind the day they mapped it
AT&T is SO SAD. They can't even get 4G HSPA+ in Northern MI while EVERY OTHER PROVIDER in the world at least provides HSPA+21 or even 42 dual carrier (ala T-Mobile). I believe their HSPA+ is 14.4 at most in some areas. I haven't been up north lately though but AT&T has superior Canadian and global roaming coverage.
BTW when you are near the border make sure your phone doesn't automatically roam onto a Canadian Rogers or Tbaytel or Bell Canada signal (they have full HSPA+21).
Too bad VZW is CDMA2000 but at least they are moving at lightning speed to move to GSM ala LTE! (I have them right now and getting a global phone soon with CDMA & GSM which fixes my problem as I want the ability to use prepaid SIM cards when I travel abroad from Detroit/Ann Arbor).
AT&T is TRULY an embarrasement to the rest of MI. ;(
Sign up now to post, reply, and join the conversation.
© 2014 AT&T Intellectual Property© 2014 AT&T Intellectual Property link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506