Requesting service [ Edited ]

[TylerC161]

Hello,

I work in an underground business park. Currently, Sprint is the only provider that gives access to us inside the cave. They have a couple of antennas posted around the cave to keep the servivce alive.

Who can I contact to request this from AT&T? There are MANY AT&T users that work in this large cave and I could easily get some type of list of signatures of those who'm would benefit from this.

[RicoLX]

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TylerC161 wrote:

Hello,

I work in an underground business park. Currently, Sprint is the only provider that gives access to us inside the cave. They have a couple of antennas posted around the cave to keep the servivce alive.

Who can I contact to request this from AT&T? There are MANY AT&T users that work in this large cave and I could easily get some type of list of signatures of those who'm would benefit from this.

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TyloerC161:

Send a private message to Jamileh    She's an ATT Admin representing ATT here in the forum. I bet you she can get you some info.

[nsayer]

There's little point in asking AT&T, as they don't care.

However, you, or the owners of the business park, likely could take matters into your own hands and install a cellular booster. It's likely that a booster could be obtained that would work simultaneously for AT&T and Verizon on 850 MHz and 1.8 GHz. Try Wilson Electronics.

[TylerC161]

I spoke with an online chat advisor and she said that there is one way, my MAIL only, and to contact AT&T Network Real Estate Administration. 5405 Winward Parkway Alpharetta, GA 30004 

Its ridiculous in 2011 I cant even get a PHONE number to call someone. I guess I could even perhaps understand no phones - they simply dont want to talk to anyone. They require it be mailed.. But then WHY THE HECK dont they have a fax? Seriously?! Snail mail?!

Lets just say my hopes sure didnt go up any as far as a timely resolution. I've already prepared and sent a letter with the support of the business complex leasers and property managers.

[belome]

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TylerC161 wrote:

Its ridiculous in 2011 I cant even get a PHONE number to call someone.

Honestly, can you image how many people would be calling?  Hi, I'm bubba, and my house is 10 miles from anyone elses but I want service.  They would need a small callcenter just to handle all the people calling.

I can totally understand why they aren't giving out phone numbers for this.